What is Accidental Damage (AD)?
What is Accidental Damage from handling (ADH)?
Accidental damage is considered to be any unforeseen or unintentional physical damage that occurs due to handling errors, liquid or external events at a defined place and time, which stops the product from working normally, meaning its usability or safety is affected.
If your accidental claim is accepted by Insurance then Insurance comapny will either authorize a repair or arrange a replacement.