What We Offer
Product Coverage
Advantages of Preventive Maintenance:
The table below illustrates the required preventive maintenance & time schedule
FAQs
-
What are the benefits of Basic Annual Maintenance Contract?• The package includes 4 times Preventive Maintenance visit a year
-
How often the air conditional should perform maintenance?• It is recommended to maintenance the air conditioner every 3 months to maintain the product performance
-
Do you cover any cost of repair if needed?• Basic Annual Maintenance Contract does not covers cost of repairs
-
How long does the maintenance typically take to complete?• Preventive Maintenance visit will be scheduled by Samsung call center prior one month notice.
• Alternately, customer can the visit by contacting 800-SAMB2B prior 7 working days.
• Kindly refer the terms and conditions for more details on the same -
How long does the maintenance typically take to complete?• Preventive Maintenance visit will take approximately 1-2 hours
-
Who is the service provider to perform maintenance for my AC?• Maintenance service is perform by Samsung Authorised Service Center technician team
How to buy
Get in touch with our sales team to discuss the best options for your business.
For B2B customers and bulk order:
service.b2b@samsung.com
Customer Care: 800-SAMB2B