How to solve no cooling issue of Samsung AC

Last Update date : 2024-09-17

Samsung air conditioners are renowned for their cooling efficiency. However, if you encounter a situation where your Samsung AC is not cooling properly or at all, there are steps you can take to diagnose and potentially resolve the problem. In this guide, we will outline troubleshooting techniques to help you identify and fix the no-cooling issue in your Samsung AC.

How do I fix my Samsung air conditioner that is not cooling? How do I fix my Samsung air conditioner that is not cooling?

The slow cooling problem in the Samsung Air-Conditioner can be due to the following reasons:

  • Cooling mode is not set at a cold temperature.
  • There are some obstacles in front of indoor or outdoor units.
  • The air filter is not clean.
  • The room is much bigger than the power of the AC.
  • Installation on the side "Corner" of the room is not recommended

Follow the steps to check the cooling problem

1 Make sure that Cool Mode is selected and the temperature is set to Auto.
Cool mode
2 Please remove obstacles from the front of the Indoor unit or outdoor unit. If there is an obstacle, the product cannot inhale enough air.
3 Wash the Air Filter periodically. Cooling efficiency is lower if the filter is polluted.

Removing the air filter

1 Open the front panel.
Open front panel
2 Pull the Air filter towards you and slide it down.
Pull air filter towards you and slide it down

Cleaning the Air filter

  • If the air filter is clogged, air cannot flow properly through the air conditioner
  • Clean the air filter by washing the filter with running water.

  • Dry the air filter in a ventilated area. Odor can occur if the air filter is not dried completely or dries in a confined (or humid) area.

Cleaning

Reassembling the air filter.

Insert the air filter back in its original position and close the front panel.

Insert the air filter back in its original position and close the front panel
1 Pull the Air-filter to the right side.
Pull the Air-filter to the right side.
2 Remove all the dust from the Air-filter using a vacuum cleaner or brush.
Remove all the dust from the Air-filter using vacuum cleaner or brush.
3 When you have finished, insert the air-filter back into its original position.
When you have finished, insert the air-filter back to its original position.

Temperature and Mode

  • Reset the temperature to the right temperature.
    23°C is the recommended temperature
  • Reset the mode to the right one. (Cool)
  • Check if the outdoor unit is covered or installed near any obstructions.

Note:

  • Cooling can also be affected if the AC capacity is not suited to the room size or the AC installed is placed in a location not recommended.
  • Performance will be affected if the doors and windows are open.
  • In such cases or if the solutions above are not helpful, you may reach out to our Contact Center, and our helpful agents will be there to help you.

Thank you for your feedback!