How to use the auto dispenser of my washing machine

Last Update date : 2023-04-02

Samsung washing machines with auto dispensers offer a host of benefits that can make your laundry time more convenient and efficient. The auto dispensers are designed to release the perfect amount of detergent, fabric softener, and bleach, ensuring that your clothes come out looking fresh and clean every time. See the instruction guide video below to use the auto dispensers.

Check the three compartments of the dispenser

• Auto softener compartment

- Use fabric softener only. Do not load the powdered detergent.

• Auto detergent compartment

- Use liquid detergent only.

• Manual detergent compartment

- If necessary, add detergent manually as instructed by the detergent manufacturer. To use the detergent in this compartment, make sure the auto-dispensing option is off.

Follow the below steps to add the liquid detergent and softener:

1 Gently grab the detergent drawer and pull it.
2 Turn the auto detergent compartment cover anticlockwise to open.
3 Dispense the correct amount of detergent to the auto detergent compartment. And then, refit the cover back on and turn it clockwise to close.
4 Turn the auto softener compartment cover counter clockwise to open it.
5 Dispense the correct amount of softener to the auto detergent compartment.
6 Refit the cover back on and turn it clockwise to close.
7 Push the detergent drawer all the way in. You will hear a clicking sound when the drawer is correctly closed.

Note:

  •  Do not add an excessive amount of detergent. This may affect the washing results adversely.
  •  You do not have to pick up a heavy detergent drawer more than once a month.

How to set the detergent concentration according to the amount of water:

• Dose per Wash: To set the amount of detergent, turn the Navigation Dial [Additional function] to select [Dose per Wash] and tap the [OK] button to confirm.

• Dose per Rinse: To set the amount of detergent, turn the Navigation Dial [Additional function] to select [Dose per Wash] and tap the [OK] button to confirm.

How to use the detergent dispenser manually

To turn off the auto dispenser please follow these instructions.

  •  Turn the Navigation dial to select [Dose per Wash] and then check the [OFF]

Frequently asked questions regarding auto dispenser

• If the auto dispenser is not working:

  • Make sure the detergent drawer is closed or inserted properly. open and close the detergent drawer again.

     

• If the liquid detergent is hardened and cannot be inserted.

Remove the rinse cap and clean the detergent drawer.

• Insufficient detergent/softener alarm

It may occur because of the shortage of detergent or softener.

  • Fill the detergent drawer up with detergent or softener.
  • Close the detergent drawer and press the [Activity/Pause] button. The appliance will detect the liquid detergent and softener and clear the alarm indicator.

 

• Tips for using auto dispenser:

  • While holding down the release lever on the inner of the drawer, pull the detergent drawer to remove.
  • Open the cover and lift the inside auto detergent and softener compartments to detach.
  • clean inside the auto detergent and softener compartments with water.
  • Use a small soft brush to remove detergent residue and lime scale.
  • Reassemble the auto detergent and softener compartment. After that, Insert the detergent drawer back into the washing machine.

Note: If you have any questions after verifying the above-mentioned solutions, please call our contact center to get help with your inquiry. Our helpful agents will be there to help you.

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