What should you do if the washing machine door lock lever is damaged?
If you experience a problem with your Samsung washing machine's door not closing or locking, this problem may be caused by damage to the door's lock lever, so check the below to learn more about what to do when you face this kind of issue
Note: Check the below information and contact our Call center in order to assist you with your issue.
Once you are connected to the call center agent, you can request if they can check the door of your washing machine visually. They will send you a link that will allow you to share the camera of your phone and show the issue.
If the problem of the door lock lever is confirmed, there is a need to schedule a service visit to fix the door of the washing machine.
The door lock lever is part of the assembly door part of the washing machine. If the washing machine is out of warranty, charges for the door assembly must be paid.
Note: Depending on the model It is highly recommended to replace the full assembly door in the case of molded ASSY door (ASSY door type –molded or with removable screws ) to ensure the quality of the repair & avoid water leakage from the door.
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