What to do if the washing machine does not spin?

When your washing machine is overstuffed, it may fill but not spin. Some washer models have automatic detectors to tell you if you've overfilled your washing machine, but many don't. The machine generally won't recognize the issue until the washer has filled with water. If that's the case, unfortunately, your only solution is to remove some of the soggy clothes.

If you're trying to wash only a couple of heavy items, your washing machine may not spin effectively or may not spin at all . This often occurs when you are washing things like a comforter or shoes.

Follow the steps below to solve this problem:

For best performance, the washing machine must be installed on a solid floor. Carpeting and soft tile surfaces might result in excess vibration in the unit and cause it to stop spinning. Don't install the washing machine on a platform or a poorly supported structure.

If the floor is not level, use the leveling feet to level the unit with the floor.

Check below to find out how to adjust the leveling feet:

If the unit does not drain the water completely, the spin cycle will not start.

Check below if the water did not drain completely:

1. Make sure the drain hose is straightened all the way to the drain system.

2. Make sure the debris filter is not clogged. Clean the debris filter.

If your machine detects a motor issue, it will usually display a check code. Use our guide to find out what to do if your washing machine displays a code or symbol. There, you can find suggested solutions for each check code.

If the check code suggests there is a motor issue, follow the below steps:

1. Switch off the appliance at the mains.

2. Wait 30 seconds.

3. Switch the appliance back on again.

4. Start a new program.