Why my Samsung washing machine not clean clothes and leave stains and bad odor

Last Update date : 2024-06-27

It can be upsetting to have your clothes come out worse than when you put them in the washing machine, but in the majority of cases, any stains or damage that weren't present when you put them in the washer aren't caused by your washer. Routine maintenance and cleaning, along with the proper use of additives, will frequently correct and prevent the problem.

Inlet filter

Be sure to keep the lint filter clean. Check the filter alarm. It is recommended to clean the lint filter before every load.

here is some tips could resolve this issue 

1 Gently grab the top of the Lint filter and pull up
filter
2 Spread open the outer filters and remove the inner filter. Be careful not to use excessive force as this can damage the filters.
filter
3 Clean the filters with the cleaning brush . Also, it is recommended to clean the filters with running water.
Clean filter

Note :  Place the filters in a well-ventilated area away from direct sunlight until they are completely dry

4 When the filters are completely dry, replace the inner filter into the outer filter.
5 Reinsert the Lint filter into the original position in the machine.
  • Wing distributor (A): For the main wash. Apply the main-wash detergent, water softener, soaking detergent, bleach, or stain remover.
  • Rinse cap (B): For the fabric softeners. Apply additives such as fabric softeners.
Detergent drawer

How to Clean

Step 1. Open the door and then the Built-in sink to reveal the detergent drawer.
Step 2. Slightly lift the front edge of the drawer, and then slide it open.
Step 3. Remove the wing distributor (A) and rinse cap (B) from the drawer. 

Step 4. Clean the drawer as well as the distributor and rinse the cap with running water and a soft brush.
Step 5. When complete, close the rinse cap and reinsert the distributor. Then, reinsert the detergent drawer.

Clean

Note : Turn off the water supply to the washing machine.

 

1 Disconnect the L-shaped arm fitting for the water supply hose from the water supply intake at the back of the machine by turning(A). To prevent water from running out due to the air pressure in the water supply hose, cover the hose connection with a cloth.
Water supply
2 Gently pull out the mesh filter(s) from the water supply intakes using a pair of pliers.
water filter
3 And rinse them under running water until they are clean.
Clean mesh filter
4 Reinsert the mesh filter(s).
5 Reinstall the L-shaped arm fitting in the washing machine, Make sure the connections are water tight and turn on the tap.

Before cleaning the debris filter, make sure to unplug the washing machine from the electrical outlet.

1 Open the filter cover by using a coin or key.
2 open the emergency drain cap by pulling it. Allow all the water to flow into a bowl.

Note: Hold the cap at the end of the emergency draining tube(B) and slowly pull it out.

3 Unscrew the debris filter cap by turning it to the left.
Top load washer filter
4 Wash any dirt or other material from the debris filter. Make sure the drain pump properller behind the debris filter is not blocked.
clean
5 Reinsert the the filter and drain tube.
return

Note:  If you still need more assistance, please call our contact center and our helpful agents will help you.

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