How Do I Remove Pop-up Ads on my Samsung Device?

Last Update date : 2024-10-22

Ads can be frustrating, especially if they keep appearing on your screen. Most, if not all, pop-up ads are caused by a recently installed third-party app. It's time to get rid of these pop-up invaders and reclaim your phone - and your peace of mind.

Intro photo

Pop-up ads have nothing to do with the phone itself. They are caused by third-party apps installed on your phone. Ads are a way for app developers to make money, and the more ads that are displayed, the more money the developer makes. This is why some of them are so persistent. You can get rid of pesky ads in a few steps.

Note: If you are experiencing annoying ads while browsing the web, you can install ad blockers with Samsung Internet.

1 First, enter Safe Mode. Your phone won't run any third-party apps in this mode, so you shouldn’t see the pop-up ad anymore.

To enter Safe mode: Press and hold the Volume Down and Side keys > touch and hold Power off > tap Safe mode.

Pop-up ads have nothing to do with the phone itself. They are caused by third-party apps installed on your phone. Ads are a way for app developers to make money, and the more ads that are displayed, the more money the developer makes. This is why some of them are so persistent. You can get rid of pesky ads in a few steps.

Safe mode
2 While in Safe mode, navigate to Settings.
Settings app
3 Swipe to and tap Apps.

From here, you can remove the most recently installed or updated app(s) that might be causing the pop-up ads.

Swipe to Apps
4 Tap the Sorting icon. It is on the right side of "Your apps".
Sorting icon
5 Select your desired sorting option.

To help identify the problematic app, you can sort the list to show the most recently installed apps or the latest updated apps.

Sorting options
6 Select the desired app.
Apps
7 Select your desired app, and then tap Uninstall to remove it from your device.
Uninstall an app
8 Restart the phone and check if the pop-up ads have disappeared.

Note: For further assistance or questions, please Contact us.

Thank you for your feedback!