Important Precautions for Using the Galaxy Ring and Charging Case
Last Update date : 2024-10-20
What precautions should I take while using the Galaxy Ring?
- Wear the Ring on your non-dominant hand.
- Do not wear metal rings next to the Ring.
- If you are holding a magnet or an object that contains magnets in the hand the Ring is on, some features, such as step counting, may not work properly.
- If your finger or Ring is wet or has foreign materials on it, or if you have prolonged skin contact with the Ring, it may result in skin irritation. Make sure that your finger and Ring are clean and dry before wearing the Ring.
- If you experience any skin irritation while you are wearing the Ring, stop wearing it immediately and consult a specialist.
- Skin irritation may occur because of an allergy, environmental factors, other factors, or when your skin is exposed to soap or sweat for long periods. In this case, stop using your Ring immediately and wait 2 or 3 days for the symptoms to ease. If the symptoms persist or worsen, call your doctor.
- Make sure your skin is dry before wearing your Ring. If you wear a wet Ring for a long time, your skin may be affected.
- If you use your Ring in water, remove foreign materials from your skin and Ring and dry them thoroughly to prevent skin irritation.
- Do not look directly at the optical heart rate sensor’s lights. Make sure children do not look directly at the lights. Doing so may impair their vision.
- If the Ring becomes hot to the touch, remove it until it cools. Exposing your skin to the Ring’s hot surface for a long time may cause low-temperature burns.
- When certain materials come into contact with the inside of the Ring, your Ring may recognize that you are wearing it, depending on the type of material.
- If the sensors on the inside of your Ring do not come into contact with your finger for more than 10 minutes, your Ring may recognize that you are not wearing it.
- Use the HR feature only for measuring your heart rate. The accuracy of the optical heart rate sensor may be diminished depending on the surroundings, measurement conditions, and your physiological state.
- As cold ambient temperatures may affect your measurement, keep yourself warm when checking your heart rate during winter or cold weather.
- Do not move, talk, yawn, or breathe deeply while taking heart rate measurements. Doing so may cause your heart rate to be recorded inaccurately.
- If your heart rate is extremely high or low, the measurement may not be accurate.
- If measuring children’s heart rates, the measurement may not be accurate.
- If heart rate measurement is not working properly, wear the Ring on another finger or adjust the Ring’s position on your finger. If the Ring is too tight or loose, the measurement may not be accurate. Wear the Ring so that the heart rate sensor is in good contact with your skin.
- If the sensors on the Ring are dirty, wipe the sensors and try again. If foreign materials prevent the light from reflecting evenly, the measurement may not be accurate.
- The optical heart rate sensor may be affected by tattoos and marks on the finger you wear your Ring on. So, the Ring’s features may not work properly. Therefore, wear your Ring on a finger that does not interfere with the Ring’s features.
- The measurement features may not work properly because of certain factors, such as the light from the optical heart rate sensor being blocked, depending on your skin brightness, blood flow under your skin, and the cleanliness of the sensor area.
What precautions should I take for wired/wireless charging.
- Do not place the charging case on the wireless charger when conductive materials, such as metal objects and magnets, are placed between the charging case and the wireless charger. The Ring and the charging case may not charge properly, may overheat, or the charging case may be damaged.
- Use Samsung-approved wireless chargers and cables. If you use other wireless chargers, the battery may not charge properly.
- If there is sweat or liquid on the charging contacts, corrosion may occur on the Ring. When there is sweat or liquid on the charging contacts or Ring, clean them before inserting the Ring into the charging case.
- Because the charging case is not water and dust resistant, liquids, such as water or coffee, and other foreign materials, such as dust, can enter the case. Please use caution when using the charging case.
- If you charge the Ring while the charging port is wet, the device may be damaged. Thoroughly dry the charging port before charging the Ring.
- Keep the charging case closed while you store or charge the Ring or when you charge the charging case. Ensure that the Ring’s orientation indicator is facing the front before placing it in the charging case.
- When connecting the charging case to another power source, such as a computer or multi-charging hub, the Ring may not charge properly, or it may charge more slowly because of a lower electric current.
- While charging, the Ring may heat up. This is normal and should not affect the Ring’s lifespan or performance. Allow the Ring to cool down for a while before wearing it. If the battery gets hotter than usual, the charger may stop charging.
- Avoid using a bent or damaged USB cable. If the USB cable is damaged, stop using it.
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