Optimize your sound experience with Samsung earbuds
Your earbuds, whether they are the Galaxy Buds 2, Galaxy Buds 2 Pro, or previous models, offer a range of methods to customize your sound preferences. Whether you're dealing with hearing challenges or simply aiming for an enhanced music or podcast experience, your earbuds provide tailored audio settings to ensure you hear things the way you prefer.
Note: Clean and adjust your earbuds before and after each use for optimal sound. Well-fitted, debris-free earbuds offer improved performance and comfort. If they don't fit well, consider using larger ear tips.
After connecting your earbuds, like the Galaxy Buds2, Galaxy Buds2 Pro, or Galaxy Buds Pro, to the Galaxy Wearable app, you'll gain access to a range of sound customization options. The Equalizer is accessible when using the Buds app on an iPhone 7 or later with iOS 10 or higher. iOS offers additional sound choices compatible with all devices.
Note: The Galaxy Buds, Galaxy Buds 2, Galaxy Buds 2 Pro, and Galaxy Buds Pro are not compatible with the Samsung Galaxy Buds app on iOS.
Additional sound options are available when you connect to your Samsung smart watch as well, like managing the sound output and vibration.
When paired with the Galaxy Wearable app, you can use gaming mode with your Samsung earbuds. This will adjust the audio delay so you’ll only hear what you’re playing. For the best results, keep your phone close while wearing your earbuds, and disable the feature when you're not playing a game. This will minimize external audio sounds.
Open the Galaxy Wearable app, then tap Earbuds settings, and then swipe to and tap Labs. Tap the switch next to gaming mode to turn it on.
Note: Gaming mode is only available on Samsung phones that are connected to the Galaxy Buds+, Galaxy Buds Live, Galaxy Buds Pro, Galaxy Buds 2, and Galaxy Buds 2 Pro through the Galaxy Wearable app. It is not available on iOS or the regular Galaxy Buds.
If you’d like to control the volume with just a tap, tap Earbud Settings, and then tap Labs. Tap the switch next to double-tap the earbud edge. If your touchpads have been set for Spotify, voice command, or ambient mode, you’ll be able to adjust the volume with the earbud edges.
Note: Once the touchpad is set to control the volume, other touchpad options, such as launching Spotify or Bixby, will not be available. You can use the connected phone to launch and adjust these features.
When you’re working and listening to music, you may only want to wear one earbud in case someone needs to speak with you. Automatic sound switching on Samsung earbuds was made for this kind of flexibility.
With this feature, the earbuds will automatically switch the sound output to mono or stereo based on how many earbuds are in the charging case. The best part is that there are no settings to adjust.
For example, if you choose to use only one earbud, the sound output will switch from stereo to mono automatically. When you’re using one earbud, make sure to place the other earbud in the charging case to avoid losing it and prevent battery drain or device errors. If you place both earbuds into the charging case, the music will stop.
Note: This feature is not available on Gear IconX.
Your Samsung earbuds come with special sound modes that will make it easier to enjoy your favorite music or answer phone calls. If you’re in the mood to drown out your environment, use active noise cancellation to prevent nearby sounds from interrupting a song. Ambient sound, however, will pass through surrounding noises, so you can still hear what is going on.
The Detect Conversation feature will let you hear conversations that are happening nearby. Thanks to ambient sound, your buds’ volume will decrease automatically when your voice is detected for more than 1 second, so you can easily catch what others are saying to you while still listening to music.
You can use active noise cancellation when Detect Conversation is enabled as well.
Note:
- Certain frequencies, such as humming or vibrations from an electric toothbrush, may accidentally cause interference with your earbuds' sensors. This could cause the Detect Conversations feature to turn on by mistake. The detection speed may also be delayed if the earbuds are too loose.
- This feature is currently only available on the Galaxy Buds Pro, Galaxy Buds 2, and Galaxy Buds 2 Pro. It is called Voice Detect on the Buds2 and Buds2 Pro.
Review these tips to get the best sound experience with 360 audio:
Keep your earbuds close to the connected phone for a stable connection.
360 audio works best in areas with very little wireless network interference.
Note:
- This feature is currently only available on the Galaxy Buds Pro, Galaxy Buds 2, and Galaxy Buds 2 Pro.
- 360 audio is only available when the earbuds are paired with devices running One UI 3.1 and may vary based on the device and app being used.
Note: If you have any questions after verifying the above-mentioned solutions, please call our contact center to get help with your inquiry. Our helpful agents will be there to help you.
Thank you for your feedback!
Please answer all questions.