What happens to my SC+ when Samsung replaces my Galaxy phone?
In case your new Samsung phone has a registered SC+ on it but has encountered technical issues that require it to be replaced. The replacement phone does not have the SC+ carried over by default.
However, it can be transferred and you need to follow some steps.
Please contact us and reach our agents who will gather the necessary information such as the following:
Once you provide the details, Samsung will contact you back to inform you about the updates.
You may contact Samsung by:
1. Toll-free number
UAE: 800-7267864 (8AM to 12AM)
Qatar: 800-2255 (7AM to 11PM)
Kuwait: 183-2255 (7AM to 11PM)
Bahrain: 8000-4726 (7AM to 11PM)
Oman: 800-72627 (8AM to 12AM)
2. Live chat (Live chat is available 24/7 daily).
3. Whatsapp (Send us a message and receive a quick reply).
4. E-mail us ( Send an email, and get the subsequent response).
Note: For further assistance or questions, please Contact us.
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