How to enhance the performance on your Samsung TV
The more apps you run on your Samsung smart TV the more memory your TV uses and when the memory gets low, the TV can start to run a little slow, It may take a while to turn on, and the apps may take longer to start, or the menu may take longer to load.
Discharging or cold booting your TV will help it start up normally again. There are two ways you can do this. Both methods are quick and easy, but one requires you to use the remote that came with your Samsung TV.
Note: Check to see if your TV has any software updates available. Updating the software on your TV could help it run smoother as well.
- With the TV turned on, press and hold the power button on your Samsung TV remote.
- Continue holding the power button while the TV powers off and then back on.
- You have just cold booted the TV. The memory cache is cleared and the TV should run more smoothly.
- With the TV turned on, unplug the TV's power cord from the power outlet.
- Wait 30 seconds.
- Plug the TV power cord back into the power outlet.
- Turn the TV on.
- You have just discharged the TV. The memory cache is cleared and your TV should start running normally again.
Note: If your TV still takes a long time to turn on or still has any other issues, contact us.
* This feature is only available on specific models. Please refer to your user manual for more information
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