How to resolve issues with no sound when connecting a Samsung TV and soundbar using HDMI?
If you cannot hear any sound coming from your Samsung soundbar when it is connected to a Samsung TV using an HDMI cable, there are a few steps you can take that may help diagnose and solve the problem.
If you select D.IN mode, the soundbar will automatically set the source to TV ARC or TV eARC after a few seconds.
Notes:
- On 2024 and later models, you will need to select the ARC or eARC source.
- Depending on the model, you can also change the source using the soundbar's Multi Function button or Source button.
If you still do not hear any sound after connecting using eARC, you will need to check the HDMI-eARC Mode setting.
Navigate to All Settings, and then select Sound. Select Expert Settings.
Select HDMI-eARC Mode, and then select Auto. Next, select Digital Output Audio Format, and then select Auto.
Note: If you have any questions after verifying the above-mentioned check list, please call our contact center to get help with your inquiry. Our helpful agents will be there to help you.
*The features mentioned can be available on specific models. Please refer to your user manual for more information.
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