Wi-Fi works on my phone but not on my Samsung TV
Last Update date : 2024-01-08
When your Wi-Fi works on your phone but not on your Samsung TV, it can be frustrating. In this situation, it's important to identify the cause of the problem and find a solution.
If you're experiencing Wi-Fi connectivity issues with your Samsung TV, you can check your IP settings and DNS by following these simple steps:
1
Go to the Settings then All Settings and select Connection, then Network.
2
Choose Network Status to see the status of your network.
3
Navigate to IP Settings and then select DNS Settings.
4
If the DNS settings are set to Manual, select Get Automatically. If they are set to Get Automatically, change them to Manual.
5
Once you've changed the DNS settings to Manual, you can enter 8.8.8.8 using the numbers on your remote.
6
Press OK to save the changes.
7
Finally, restart your TV to apply the new settings.
By following these steps, you can potentially resolve the issue and get your Samsung TV back online.
Note: For further assistance or questions, please Contact us.
* This feature is only available on specific models. Please refer to your user manual for more information
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