How do I backup contacts from my old Samsung smartphone to my PC?

Contacts transfer between a old device and new device is supported by the “Back up" feature in Kies tool.

In following case of examples , it’s good to use Backup & Restore function.

         - When you buy the new handset, To backup old data from old device to new device.

         - When you upgrade the latest SW version, To backup old data from past version.

         - When you do Factory Reset, To backup the existing data.

Please follow the next slides for the steps to transfer your  Contacts using the Kies program running on a PC.

Click HERE,  you can download the Kies tool.

If you cannot establish a connection, click the Troubleshooting connection error button to diagnose the

error before connecting again.(For a more detail things , refer the existing Kies tool FAQ guide)

* When you run the Kies tool, Check the your version of Kies tool above all.

Through ‘Check for updates’ menu , Update to the latest version of Kies tool.

※ Backup all of contacts from old device to PC at a time