Search Samsung Support for Business
How can we help?
Samsung Business offers solutions for a wide range industries.
Contact a business sales expert.
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We'll respond within 24 hours of your request.
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Product repair and service.
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Explore how we can help to create value for your customers, accelerate sales and achieve your goals.
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Samsung Business Solutions maximise your productivity and help solve your tough challenges.
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Get to know your business product. Find business product information, manuals, downloads, warranty and more.
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Get help, find answers, download drivers, manuals and more.
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Sales Support
Business Mobile
Get in touch with our sales team to discuss the best options for your business.
Commercial Displays
Get in touch with our sales team to discuss the best options for your business.
Email Business Desk
businessdesk@samsung.com
Air Solution
Get in touch with our sales team to discuss the best options for your business.
Sale Enquiry
airconsales@samsung.com
Technical Support
Technical Support
Business Mobile
Galaxy product support
1300 425 299
Online Community ↗
Enterprise customer
1800 91 92 93
ent.service@samsung.com
Enterprise Online Support ↗
Technical Support
Knox for Business
Enterprise customer
1800 91 92 93
ent.service@samsung.com
Knox Solution Guide ↗
Knox Documentation ↗
Devices Secured by Knox ↗
Already a Knox user? Log in to your Samsung Knox account to submit a support technical ticket.
Technical Support
Display & Signage
1800 91 92 93 (Option 2)
ent.service@samsung.com
Online Tool & Resources
Display Configurator ↗
Technical materials ↗
Technical Support
Air Conditioner
Product support
1300 883 997
ac.service@samsung.com
.
Repair Service & Warranty
Mobile
Repair & Service
Online Repair Booking ↗
Express Service Points ↗
Enhanced Enterprise Repair & Service
1800 91 92 93
ent.service@samsung.com
Samsung Experience Store
(Over 70 locations)
Express Mobile Service Point
After a Samsung mobile device repair?
Samsung have Express Service Points available at selected Harvey Norman stores.
Samsung Care+
With Samsung Care+ you can swap your eligible Samsung Galaxy device twice during your 2 year subscription when you pay a swap fee for each swap request.¹
Warranty
For peace of mind we offer a manufacturers warranty on all our products.
Partner Support
Mobile Partner
Find the mobile solution that work for your business.
Knox Partner
Samsung works with the top solution partners in order to meet our customers’ needs across all industries, globally.
Display Partner
Partner with Samsung Display Solution open doors to new possibilities.
Air-Con Partner
Samsung's registered Air Solutions partners have access to our new Partner Portal and its many benefits.
Solution Support
Get to know your Business Product
From small, medium to enterprise business, discover a wide range of Samsung Business products tailored for your industry. Find product information, manuals, downloads, warranty and more.
¹ The Samsung Care+ program allows a maximum of two swaps available over a 24 month period. Swap fee applies for each swap, unless covered by warranty or the Australian Consumer Law. Swap fee for all eligible devices is $129 or $299. Device non return fee may apply if original device is not returned within 14 days of receiving swap. Samsung Care+ does not cover lost or stolen devices. A swap device is usually a refurbished device of the same model as your current device. If this is not available, we’ll provide a comparable model. You must return your original device within 14 days of receiving a swap device, otherwise you may be charged a Device Non Return Fee. For your swap device to be dispatched by the next business day, your swap request must be lodged by 3pm AEST on a business day. Ownership of your original device immediately passes to Samsung’s service provider Asurion once it is swapped and all content will be wiped upon receipt. If your device is covered by warranty or consumer guarantee under the Australian Consumer Law, the swap fee will not apply. Click here for more information. Terms and Conditions apply. Discount is not transferable, exchangeable or redeemable for cash. Not available in conjunction with any other offer.