Laundry
Don’t get into a spin when things go wrong. With free home support on-demand and extended home repairs, Samsung Care® Premium can get your Washing Machine or Dryer back up and running quickly.
And while we can’t find those missing socks, if you have an eligible premium washing machine or Dryer, we can help with a free inlet or outlet hose, filter replacement and also provide health checks and installation support.*
*Terms and Conditions apply
*Terms and Conditions apply
QuickDrive™
QuickDrive™ Benefits
From free replacements on inlet and outlet hoses to free product health checks, as a Samsung QuickDrive™ customer you receive both Samsung Care® Standard and Samsung Care® Premium benefits for added peace of mind.
Available on QuickDrive™ purchased after 1st December 2017.
Premium Benefits
Samsung Care Premium will not be available on purchases from 1st of January 2024.
Purchases made on or before 31st of December 2023 are still eligible for Samsung Care Premium offerings.
Free Support
Needing help with your Washing Machine? We can help by providing free home installation checks and tutorials so you can get the best out of your Samsung product.
Free Health Check
Are you getting the best out of your Samsung product? Let us give you a courtesy call, to make sure you do! We can also have someone to come visit you at your request.*
Free Replacements
Need a new hose? We’ll send you one free of charge!
Peace Of Mind#
Worried about damage to your Washing Machine? Accidents do happen, let us look after you by providing you with discount on parts*.
Standard Benefits
Home Support On Demand*
Having problems and needing us to help you? We can get to you within 24hrs or on a day that best suits you.
(Monday – Saturday only)
Instant
Response
Have a question? Or want to know more about our products and services, we are here 24/7 every day for you!
Extended Home Repair Hours*
Having trouble getting someone to come and help when you need it the most? We have extended our home repairs hours to ensure that you can be looked after.
Mon-Fri 7am-8pm, Sat 9am-5pm
FlexWash™
FlexWash™ Benefits
From free replacements on inlet and outlet hoses to free product health checks, as a Samsung FlexWash™ customer you receive both Samsung Care® Standard and Samsung Care® Premium benefits for added peace of mind.
Available on FlexWash™ purchased after 1st December 2017.
Premium Benefits
Samsung Care Premium will not be available on purchases from 1st of January 2024.
Purchases made on or before 31st of December 2023 are still eligible for Samsung Care Premium offerings.
Free Support
Needing help with your Washing Machine? We can help by providing free home installation checks and tutorials so you can get the best out of your Samsung product.
Free Health Check
Are you getting the best out of your Samsung product? Let us give you a courtesy call, to make sure you do! We can also have someone to come visit you at your request.*
Free Replacements
Need a new hose? We’ll send you one free of charge!
Peace Of Mind#
Worried about damage to your Washing Machine? Accidents do happen, let us look after you by providing you with discount on parts*.
Standard Benefits
Home Support On Demand*
Having problems and needing us to help you? We can get to you within 24hrs or on a day that best suits you.
(Monday – Saturday only)
Instant
Response
Have a question? Or want to know more about our products and services, we are here 24/7 every day for you!
Extended Home Repair Hours*
Having trouble getting someone to come and help when you need it the most? We have extended our home repairs hours to ensure that you can be looked after.
Mon-Fri 7am-8pm, Sat 9am-5pm
Heat Pump Dryer
Heat Pump Dryer Benefits
From free replacements on filter to free product health checks, as a Samsung Heat Pump Dryer customer you receive both Samsung Care® and Samsung Care® Premium benefits for added peace of mind.
Available on Heat Pump Dryer purchased after 1st December 2017, only on selected models.
Premium Benefits
Samsung Care Premium will not be available on purchases from 1st of January 2024.
Purchases made on or before 31st of December 2023 are still eligible for Samsung Care Premium offerings.
Free Support
Needing help with your Washing Machine? We can help by providing free home installation checks and tutorials so you can get the best out of your Samsung product.
Free Health Check
Are you getting the best out of your Samsung product? Let us give you a courtesy call, to make sure you do! We can also have someone to come visit you at your request.*
Free Replacements
Need a new filter? We’ll send you one free of charge!
Peace Of Mind#
Worried about damage to your Washing Machine? Accidents do happen, let us look after you by providing you with discount on parts*.
#Peace Of Mind
Any purchases on or before 30th of June 2020 will get a 50% discount on parts.
Any purchase after 1st of July 2020 will get a discount on parts.
Standard Benefits
Home Support On Demand*
Having problems and needing us to help you? We can get to you within 24hrs or on a day that best suits you.
(Monday – Saturday only)
Instant
Response
Have a question? Or want to know more about our products and services, we are here 24/7 every day for you!
Extended Home Repair Hours*
Having trouble getting someone to come and help when you need it the most? We have extended our home repairs hours to ensure that you can be looked after.
Mon-Fri 7am-8pm, Sat 9am-5pm
AirDresser
AirDresser Benefits
From home support on demand to extended home repair hours, Samsung Care® provides a range of benefits to support you when you need it most.
Standard Benefits
Home Support On Demand*
Having problems and needing us to help you? We can get to you within 24hrs or on a day that best suits you.
(Monday – Saturday only)
Instant
Response
Have a question? Or want to know more about our products and services, we are here 24/7 every day for you!
Extended Home Repair Hours*
Having trouble getting someone to come and help when you need it the most? We have extended our home repairs hours to ensure that you can be looked after.
Mon-Fri 7am-8pm, Sat 9am-5pm
Other
Other Washer Benefits
From home support on demand to extended home repair hours, Samsung Care® provides a range of benefits to make sure your washing machine is always ready to take on the next load.
Standard Benefits
Home Support On Demand*
Having problems and needing us to help you? We can get to you within 24hrs or on a day that best suits you.
(Monday – Saturday only)
Instant
Response
Have a question? Or want to know more about our products and services, we are here 24/7 every day for you!
Extended Home Repair Hours*
Having trouble getting someone to come and help when you need it the most? We have extended our home repairs hours to ensure that you can be looked after.
Mon-Fri 7am-8pm, Sat 9am-5pm
