How to check your order information & status
If you purchased by logging in to your Samsung Account:
After completing your order you will receive the order details via email, if you have not received your order confirmation email please check your junk email or spam folder. You can also check the order status by logging in to Samsung.com and going to My Page → Orders.
If you purchased by checking out as a Guest:
After completing your order you will receive the order details via email, if you have not received your order confirmation email please check your junk email or spam folder.
For further assistance please contact our Customer Care team on 1300 362 603.