Do I need a Samsung Account to download an App?

Last Update date : Jan 31. 2024

 Please Note: The information on this page is for Australian products only. Models, sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.

Having a Samsung account allows you to download content and applications by simply logging in. If you want to download Galaxy Store applications, you must be logged in to your account. However, some content such as Galaxy Essentials, can be downloaded without logging in.

View of the “Samsung account” screen.

To log in to your Samsung account:

Step 1. Launch Galaxy Store and tap the “Menu” icon from the main screen. Step 1. Launch Galaxy Store and tap the “Menu” icon from the main screen.

Step 1. Launch Galaxy Store and tap the “Menu” icon from the main screen.

Step 2. Tap the settings icon located at the top right of the Galaxy Store menu. Step 2. Tap the settings icon located at the top right of the Galaxy Store menu.

Step 2. Tap the settings icon located at the top right of the Galaxy Store menu.

Step 3. On the top of the screen, tap “Samsung account”. Step 3. On the top of the screen, tap “Samsung account”.

Step 3. Tap “Samsung account”.

Step 4. Enter your data and tap “Sign in”. Now you can start downloading apps! Step 4. Enter your data and tap “Sign in”. Now you can start downloading apps!

Step 4. Enter your data and tap “Sign in”. Now you can start downloading apps!

More information about your Samsung account

Yes, but first you must log out of the Samsung account that is active and then log in with another account. To do this, tap “Menu,” tap the settings icon, tap “Samsung account,” and tap “Sign out.”

Step 1. Open your “Galaxy Store” app and tap the “Menu” option on the bottom right of the screen. Step 1. Open your “Galaxy Store” app and tap the “Menu” option on the bottom right of the screen.

Step 1. Launch Galaxy Store and tap the “Menu” icon from the main screen.

Step 2. On the menu screen, tap on the top right cogwheel icon (Settings). Step 2. On the menu screen, tap on the top right cogwheel icon (Settings).

Step 2. Tap the settings icon located at the top right of the Galaxy Store menu.

Step 3. View of the “Galaxy Store settings”. Tap on the “Samsung account” option. Step 3. View of the “Galaxy Store settings”. Tap on the “Samsung account” option.

Step 3. Tap “Samsung account”.

Step 4. Input your data and tap on the “Sign out” option. Step 4. Input your data and tap on the “Sign out” option.

Step 4. Tap “Sign out”.

To log in again, please follow the same steps that you used to log out.

Please note: If there is data (Samsung Cloud, Samsung Pay etc.) connected to the Samsung account from which you are logging out, it will be deleted from the device.

For further assistance, please contact our Chat Support or technical experts on 1300 362 603. To find your Samsung product's User Manual, head to Manuals & Downloads.

If you do not remember your Samsung account and password, you can find your ID or reset your password on the Samsung Account website.

After logging in to Galaxy Store, to change your password, tap “Menu,” tap the settings icon, tap “Samsung account,” tap “Security and privacy,” tap “Password,” tap “Change,” and then enter your new information and tap “Save.”

Step 1. Open your “Galaxy Store” app and tap on the “Menu” option on the bottom right of the screen. Step 1. Open your “Galaxy Store” app and tap on the “Menu” option on the bottom right of the screen.

Step 1. Launch Galaxy Store and tap the “Menu” icon from the main screen.

Step 2. On the menu screen, tap on the top right cogwheel icon (Settings). Step 2. On the menu screen, tap on the top right cogwheel icon (Settings).

Step 2. Tap the settings icon located at the top right of the Galaxy Store menu.

Step 3. At the “Galaxy Store settings” screen, tap on the “Samsung account” option. Step 3. At the “Galaxy Store settings” screen, tap on the “Samsung account” option.

Step 3. Tap “Samsung account”.

Step 4. Tap on “Security and privacy” option on the “Samsung account” screen. Step 4. Tap on “Security and privacy” option on the “Samsung account” screen.

Step 4. Tap “Security and privacy”.

Step 5. On the “Security and privacy” screen, tap on the “Password” option. Step 5. On the “Security and privacy” screen, tap on the “Password” option.

Step 5. Tap “Password.”

Step 6. In this screen, you must tap on the “Change” option”. Step 6. In this screen, you must tap on the “Change” option”.

Step 6. Tap “Change.”

Step 7. You must input your old password and the new data and tap on the “Save” button. Step 7. You must input your old password and the new data and tap on the “Save” button.

Step 7. Enter your data and tap “Save”.

Please note: If you change your password, you will be logged out of all devices connected to your Samsung account. You must log in on these devices to synchronize data for contacts, SmartThings, Samsung Pass, and more.

If you require further assistance, please consult the user manual from our Manuals & Downloads page or contact our Samsung Care Australia experts on 1300 362 603 (Toll Free in Australia). You can also contact our Chat Support team or reach us through Samsung Members Community.

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