How do I deactivate the Find My Mobile service?

Last Update date : Feb 21. 2024

Information Icon Please Note: The information on this page is for Australian products only. Models, sequences, error codes or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.

It is possible to deactivate the "Find My Mobile" option from your device settings or by logging out of your Samsung account. 

View of Smart things find settings with “Allow this phone to be found” option deactivated.

You can turn off the “Find My Mobile” function in two different ways. You can deactivate it in your device settings or by signing out of your Samsung account on your device.

Please note: Even if you turn off “Allow this phone to be found” in Find My Mobile settings, it will appear in the device list on the website. However, if you turn off the "Find My Mobile" setting, you will not be able to locate the device through the website or App if you lose it.

If you want to deactivate the “Find My Mobile” service, follow the next steps:

  • To deactivate through “Settings”:
View of the settings icon highlighted. View of the settings icon highlighted.

Step 1. Open the settings menu on your device.

View of the Settings menu with a Samsung account option highlighted. View of the Settings menu with a Samsung account option highlighted.

Step 2. Tap the “Samsung account” option.

View of Samsung account menu with the Find my mobile option highlighted. View of Samsung account menu with the Find my mobile option highlighted.

Step 3. Tap “Find my mobile”.

View of the Find My Mobile menu with the Allow this phone to be found option turned on. View of the Find My Mobile menu with the Allow this phone to be found option turned on.

Step 4. Turn off “Allow this phone to be found”.

  • To deactivate through your account:
View of the settings icon highlighted. View of the settings icon highlighted.

Step 1. Open the settings menu on your device.

View of the Settings menu with the Samsung account option highlighted. View of the Settings menu with the Samsung account option highlighted.

Step 2. Go to the “Samsung account” menu.

View of the Samsung account menu with the Sign out button highlighted. View of the Samsung account menu with the Sign out button highlighted.

Step 3. Tap the “Sign out” button at the bottom of the screen.

Please note: If you log out of your Samsung account, you will not be able to use certain Samsung services on your mobile device.

For further assistance, please contact our Chat Support or technical experts on 1300 362 603. To find your Samsung product's User Manual, head to Manuals & Downloads.

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