How to change the owner of a device registered on the SmartThings App
Please Note: The information on this page is for Australian products only. Models, sequences, error codes or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.
Note: For instructions on resetting and re-registering devices, please consult the manufacturer’s product manual.
Device ownership can be changed by resetting the device, then re-registering the device under the new user’s account.
If the owner of the device is changed, the previous owner can no longer use the device.
For further assistance, please contact our Chat Support or technical experts on 1300 362 603. To find your Samsung product's User Manual, head to Manuals & Downloads.
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