How to create and use a passkey
Please Note: The information on this page is for Australian products only. Models, sequences, error codes or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.
Passkeys are changing how people access their various websites and apps. This new login method doesn't require a username and password combination. Rather than being stored on a server where they can be leaked, passkeys are stored on your phone, saved in Samsung Pass, which enables you to easily sign-in with your fingerprint.
Note: Passkeys are not supported by every website or app.
How to create a passkey
Step 1. Go to and open any passkey compatible app. Then, sign in and go to your Profile > Account > Set up passkey.
Step 2. Make sure that your Samsung Pass account has been selected. Tap Create > save passkey.
Note: The passkey creation menu may vary by app, website or operating system.
How to use a passkey on your phone
Step 1. Open any passkey compatible app. Then, tap Sign in with a passkey.
Step 2. Ensure that your Samsung Pass account that stores your passkey has been selected, and then tap Sign in.
Note: Menus may vary by app, website, or operating system.
How to use passkeys on other devices
Step 1. Try to log in with a passkey on your PC or tablet. Then, select Another device.
Step 2. Using your Galaxy phone, scan the QR code shown on the screen.
Step 3. Tap Use passkey to sign in. As soon as the passkey is authenticated, logging into your PC or tablet will be complete.
Note: Menus may vary by app, website or operating system.
For further assistance, please contact our Chat Support or technical experts on 1300 362 603. To find your Samsung product's User Manual, head to Manuals & Downloads.
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