Using Smart Switch

Last Update date : Feb 13. 2024

 Please Note: The information on this page is for Australian products only. Models, sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.

Smart Switch allows you to share content from Android™, Windows™, or iPhone™ devices to your new Galaxy phone quickly, easily and safely with just a few taps on the screen.

View of the Transfer your data screen from Smart Switch.

How to open Smart Switch on your Galaxy device

Step 1. Go to device settings and tap “Accounts and backup” at the top of the screen. Step 1. Go to device settings and tap “Accounts and backup” at the top of the screen.

Step 1. Go to device settings and tap “Accounts and backup”.

Step 2. Tap the “Bring data from old device” option. Step 2. Tap the “Bring data from old device” option.

Step 2. Tap “Bring data from old device”.

Step 3. Select “Smart Switch. Step 3. Select “Smart Switch.

Step 3. Select “Smart Switch”.

Please note: On older Galaxy devices, you may need to download Smart Switch from the Play Store™.

Smart Switch Settings

  • iOS to Galaxy: 
1 Turn off the two-step verification on your Apple ID before the beginning. Then open Smart Switch on your new Galaxy device.
2 Tap "Start", then read and agree to the terms of service.
3 Tap "Wireless", click "Receive", and then "iOS".
4 Enter your iCloud username and password and tap "Sign-in".
5 Select the content you want to transfer to your Galaxy device and tap "Import".
  • Android™ to Galaxy:
1 Download Smart Switch on both devices.
2 Connect your devices. Make sure your devices are close together and have a good internet connection.
3 Open Smart Switch on your new devices, tap "Start" and follow the instructions.
4 Choose the data you want to transfer and tap "Transfer".
  • iPhone to Galaxy (connected with cable): 
1 Turn off the two-step verification on your Apple ID before beginning. Then open Smart Switch on your new Galaxy device.
2 Connect your Samsung phone to your iPhone by using the USB-C connector and your Lightning cable.
3 Tap "next" on your Galaxy device and follow the instructions.
4 Choose the data you want to transfer and tap "Transfer".

Smart Switch can be used without a Samsung account. 

No, the existing data does not disappear. Even after the transfer is completed, the existing data remains on the previous device.

You can transfer data from a device equipped with an SD card to a device that does not support an SD card. When data is transmitted from a device equipped with a SD card to a device not supported with an SD card, Smart Switch automatically recognises the data stored on the SD card, and the corresponding data item is displayed as a list under the title "SD card content". When selected, data stored on the SD card can be sent to the SD card unsupported device in the same way as other data.

The reason why we ask users for permission when using the Smart Switch app is because of the Google™ OS policy. This is because each app’s data requires permissions for the app to backup/restore.

Smart Switch is installed without an app icon. When the app is updated or reinstalled, icons in the Samsung folder or apps are created.

For further assistance, please contact our Chat Support or technical experts on 1300 362 603. To find your Samsung product's User Manual, head to Manuals & Downloads.

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