Choose your location and language.

Connect The BESPOKE Jet Bot To SmartThings

Last Update date : Jan 15. 2024

Information Icon Please Note: The information on this page is for Australian products only. Models, sequences, error codes or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.

With the SmartThings App, controlling your BESPOKE Jet Bot is made easy and simple. Here you can access various features, such as setting the path of your Jet Bot, emptying the dust bin, scheduling time for your robot to clean, and viewing a cleaning report.

Before you get started, you will need to install the SmartThings App, connect your smartphone to a WiFi network, and create a Samsung Account if you have not already.

Once you have everything prepared, follow the guide below to connect the SmartThings App on your device to your BESPOKE Jet Bot.

*The guide below is for Android users.

NOTE: The SmartThings App is available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required. Data fees may apply.

Step 1. Open the SmartThings App and tap the '+' on the top right to add a device.

Step 2. Then, select 'Add Device'.

Step 3. Under 'Samsung devices', tap 'Add'.

Step 4. Scroll down and tap 'Robot Vacuum'.

Step 5. If your Jet Bot has a QR Code, use the camera to detect it. Otherwise, tap 'Add without QR code'.

Step 6. Select 'Samsung Jet Bot'.

Step 7. On your Jet Bot, press and hold the Recharging button for at least 3 seconds until you hear a sound.

Step 8. Once detected, tap on your Jet Bot.

Step 9. Allow SmartThings to connect to the Robot Vacuum. If a pop-up occurs, tap 'Connect'.

Step 10. Select the Wi-Fi you would like your Jet Bot to connect to.

Step 11. Allow SmartThings to connect the Jet Bot to your Samsung account.

Step 12. Once connected, you can change the location, room, device name, or set as a favourite. After you have finalised your preferences, tap 'Done'.

NOTE: Settings may vary by phone and software version.

For further assistance, please contact our Chat Support or technical experts on 1300 362 603. To find your Samsung product's User Manual, head to Manuals & Downloads.

Thank you for your feedback!

Contact Info

Online

There are a number of a different ways of contacting us via Live Chat, Email and more

Chat Support : 24/7

Chat Support Help & Contact Us

Call

8am-8pm AEST / 7days a week
For general enquires and technical support
View more

1300 362 603
1300 425 299 (Galaxy)
+6128 293 5712(For Support while Overseas)

Face to face Support

Whether your product is in warranty or out of warranty, we're here to help.

Find a support centre Request for Mobile Repair

Samsung Online Store

Shop online for the latest Samsung smartphones, tablets, wearables and accessories.

Samsung online store

Join Members Community

Run device diagnostics, chat with Samsung Customer care or other Samsung fans, access to FAQs as well as tips & tricks without sending your device away

Ask the Community Using Samsung Members

Warranty Information

Read the Terms & Conditions of your Samsung Warranty and Australian Consumer Law.

Apps & Services Customer Support

Samsung Pay : 1300 362 603
Samsung Rewards : 1300 362 603
Find My Mobile : 1800 216 454
Galaxy Store : 1800 216 454
Galaxy Themes : 1800 216 454
Samsung Account : 1800 216 454