What should I do when water drops fall from my air conditioner?

The water droplets inside the air conditioner are caused by temperature differences depending on the local weather and are normal. However, if the leakage is severe, a technician's inspection is required.

Cause

• The cooling set temperature is low.
• The ambient air humidity is high (continuous inflow of outside air).
• The indoor unit fan speed is low.
• The blade angle incorrectly adjusted.

Resolution

• Increase the temperature. It is generally recommended to set it to 26°C.
• Run 'Dry mode' for 3-4 hours, then switch to the Cooling mode (check the inflow of external air/humidity).
• Set the cooling fan speed to 'Med' or 'High'.
• Adjust the blade angle. You can adjust the airflow direction up and down with the Vertical air swing button. 

Cause 

• When the indoor unit is not horizontal and the condensate overflows due to bias.
• When the drain hose faces above the indoor unit, the hose is bent, or the end of the hose is submerged in water and flows back.
• When rainwater flows through the pipe through the perforated hole.
• When the drain hole is clogged due to not cleaning for a long time.

Resolution 

• Levelling the indoor unit of the air conditioner.
• Check the drain hose (keep it downward to prevent reverse flow).

• Keep the drain hose straight to prevent reverse flow.

• If you find damage on the drain hose, reinforce the damaged area with insulation tape.

• The end of the drain hose is NOT to be placed under water.
  

• Air conditioner cleaning.

In case of water in the outdoor unit piping connection and service valve.

Cause

• When the air conditioner is operated, the pipe may become cold, and dew may form on the bottom of the pipe connection and the outdoor unit. This is due to the temperature difference with the heat outside.