Check out the Galaxy Buds Pro water resistance
Please Note: The information on this page is for Australian products only. Models, sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.
Galaxy Buds pro has the highest standard of water resistance of the Galaxy Buds series.
Before you try out below recommendations as to your solutions, be sure to check if your device's software and related apps are updated with latest version. Please check how to update your mobile device's software in following order.
Step 1. Go to Settings > Software update.
Step 2. Tap on Download and install.
Step 3. Follow the on-screen instructions.
IPX7 rated water resistance for your Galaxy Buds Pro
The Galaxy Buds Pro has an IPX7 water resistance rating meaning that the device has been tested to withstand submersion in up to 1 metre of freshwater for up to 30 minutes. Please note, the charging case is not water-resistant. If the Galaxy Buds Pro or your hands are wet, they must be dried thoroughly prior to handling or placing into the charging case. If placed into the charging case without drying, the Galaxy Buds Pro and the charging case may be damaged. Please refer to the user manual for further information on how to properly care for and use your Galaxy Buds Pro.
- If the devices are exposed to freshwater, dry them thoroughly by wiping them with a clean, soft cloth to try to remove water from the devices. Also do not expose the device to other liquids, such as saltwater, swimming pool water, soapy water, oil, perfume, sunscreen, hand sanitiser, chemical products such as cosmetics, ionised water, alcoholic beverage, or acidic liquids, etc.
- If the devices are exposed or immersed to other liquids, not clean water, please immediately rinse with the fresh water in a bowl and dry them thoroughly by wiping it with a clean, soft cloth to try to remove the water from the devices.
Precautions to care for your Galaxy Buds Pro in good condition
- Do not wear the device during activities, such as swimming, playing water sports, taking a shower, or while visiting a spa or sauna facilities.
- Do not expose the devices to running water.
- Do not put the devices into a washing machine or drying machine.
- Do not immerse the devices in freshwater deeper than 1 metre or keep submerged for more than 30 minutes.
- Your devices have been tested in a controlled environment and certified to be water-resistant in only specific situations.
- The charging case is not water-resistance or resistant to sweat and moisture.
Note: Device screenshots and menu may vary depending on the device model and software version.
For further assistance, please contact our Chat Support or technical experts on 1300 362 603. To find your Samsung product's User Manual, head to Manuals & Downloads.
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