What should I do if my shipment is missing an item(s)?
It is possible your shipment was split based on product availability and that the missing items will be shipped when they become available. Your shipment confirmation will include a list of all products included in your shipment. To track your order, please check your Order History.
If you have not received the product as per delivery confirmation notifications, please highlight to us by raising the issue on Online-Help OR Call us at 1800-40-7267864 (Press Online Option-3) within 24hrs of delivery confirmation message.
We do everything we can to ensure that your experience at Samsung.com makes your life just a little easier, and will do everything we can to remedy the situation as soon as possible.