Water droplets formation on outdoor unit of the Samsung Air Conditioners

When the air conditioner is turned on, the evaporator coil becomes cold because of the refrigerant flowing through it. Due to the temperature difference between the cold coil and the warm surrounding environment, condensation occurs on the bottom of the coil connection located on outdoor unit, leading to the presence of water droplets. This phenomenon is known as 'dew formation.' This event is standard and does not suggest any complications with your Air Conditioner.

For more information, please get in touch with Samsung customer care.