What causes electric shock in a Samsung washing machine?
Last Update date : Jun 03. 2024
इस लेख को हिंदी में देखने के लिए कृपया यहाँ क्लिक करें
Electric shock is very dangerous. It can happen if an exposed hot wire touches some part of the frame of your washing machine. Please make sure that proper precautions are taken when using your Samsung washing machine.
Root Cause:- Earthing Issue
What to do if you experience an electrical shock
1
Switch off the washing machine and remove the power cable.
2
3 plug socket is required for proper earthing else current will flow in the body of the unit. It is advisable that get the earthing checked by the local electrician.
3
Never under any circumstance, cut or remove the third (ground) prong from the power cord.
For safety: The appliance must be properly grounded.
4
Do not use extension cable as other appliances connected to the same extension may have leaked electricity and transferred it to this appliance.
For any other assistance contact us on 
WhatsApp.
Thank you for your feedback!
Please answer all questions.
Contact Info
Digital Service Center
![DSC icon image]()
![DSC icon image]()
Get customized support, access to DIY videos and FAQs, or schedule a callback request to connect with an expert.
Scan to access
Scan to access
WhatsApp
![WhatsApp image icon]()
![WhatsApp image icon]()
WhatsApp Us for services related interaction.
Languages offered : English/ हिन्दी/ తెలుగు/ தமிழ்
Available 24 Hours / 7 days
Connect @ 1-800-5-726-7864
Scan to access
Languages offered : English/ हिन्दी/ తెలుగు/ தமிழ்
Available 24 Hours / 7 days
Connect @ 1-800-5-726-7864
Scan to access
Chat with us
![chat with us icon image contact info]()
![chat with us icon image contact info]()
Chat with us for product technical support, service center details, repair status, installation requests and more.
Sign Language
![Sign language image]()
![Sign language image]()
Video call with Sign Language interpreter assisted by Samsung product expert.
Available: 11 AM to 4 PM (Monday - Friday)
Available: 11 AM to 4 PM (Monday - Friday)
Face-to-Face Support
![Image of location icon]()
![Image of location icon]()
Whether your product is in warranty or out of warranty, we're here to help.
Remote Service
![Image of RM icon]()
![Image of RM icon]()
Remote diagnostics by our specially trained technicians for your Galaxy device and Samsung TV
Phone Support (India)
![image of phone dialer]()
![image of phone dialer]()
1-800-5-726-7864
1-800-40-726-7864
Available: 8 AM to 8 PM (All 7 days)
1-800-40-726-7864
Available: 8 AM to 8 PM (All 7 days)
Phone Support (Bangladesh, Sri Lanka, Nepal)
![Image of caller icon]()
![Image of caller icon]()