I’m using a 3rd party’s back cover. Can I charge my device through wireless charging pad?

The device must be placed in close proximity to the wireless charging pad during wireless charging. This means that if the device has a protective back cover that is too thick, it may interfere with proper charging on the wireless charging pad.

If this occurs, kindly remove the back cover and attempt to charge the device again.

Please note that we highly recommend using official Samsung accessories for optimal performance.