What is Samsung Recycling Program?

Samsung's take back and recycling program (STAR) is an initiative launched by Samsung for eco-friendly recycling of e-waste.

(A) PICK UP for all Samsung Products:

You can avail the pick up of your Mobile, Consumer Electronics or Home Appliances products (TV, Refrigerator, Washing Machine, Microwave Oven products) by contacting Samsung call center or writing to ewasterecycling@samsung.com.
 
• Pickup will be done by authorized e-waste recycling partner.
 
• Product will be picked up from customer home.

• Pickup will be done free of cost.

(B) Fixed drop off locations:

(Carry-in product - Mobile, camcorders, camera, accessories etc.)

• Samsung has installed e-waste bins across India at its service centers.

• Customers need to drop the product in designated bins.

Check the Drop-off Location.

You can visit Recycle Section of our site and find nearest e-waste collection point.

You need to select your state and city under the drop down menu to know the nearest collection point - 

Yes, re-cycler will provide document named Material Procurement List and Form-6 to customer as acknowledgement of product pick-up.

Yes, pick-up service is available all over India. Pickup time may vary depending upon your location.

In case drop-off location is not available to your location, request to pick-up by calling Samsung contact center 1800 40 SAMSUNG (1800 40 7267864) or writing to ewasterecycling@samsung.com.

As part of its green initiative, Samsung will help consumer channelize his non-Samsung complete product.

Samsung provides pick-up of headset, charger or accessories purchased along with Samsung mobile product.

We offer In-home pick-up service for disposal of complete finished product only.

Recycling certificate will be e-mailed to you within 30 days from the date of product pick-up.

It is ensured by selecting re-cyclers who do not incinerate, send to solid landfill or export toxic waste (defined in a manner consistent with the commonly accepted definitions of hazardous waste) to developing countries. This is further enforced by ongoing audits and inspections of recycling operations and processes.

No, you do not have to pay any fee for recycling of Samsung electronic products sold/used in India.

As of now there is no monetary benefit/discount linked to this program. The main benefit of this program is cleaner, safer and greener environment.

(i) If the material is not disposed in proper manner, then it may cause health risks and damage to environment.

(ii) Presence of heavy metals such as cadmium, lead etc and other toxic substances may pose risk to health and environment.

(iii) Hazardous substance like mercury in cold cathode fluorescent lamp (CCFL) in LCD TV, lead in CRT etc can cause serious harm to environment if directly exposed to the atmosphere.

(iv) Batteries contain hazardous elements which may affect the health & environment, if not disposed off properly.

(i) Old defective product should be kept separately from other products.

(ii) Product should not be dropped in garbage bins containing municipal waste.

(iii) It should be handed over to manufacturer or authorized re-cycler for safe recycling.

(iv) Product should not be handed over to any re-cycler who does not have proper recycling facilities or authorization from government.

All electronic products are safe to use, but if consumer dismantles or breaks them, they might be exposed to health hazards due to the chemical substances present in the products, which further can pollute the environment.