Out of warranty repair charges

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Product AE
(Accessory Exchange)(₹)
Inspection
Charges(₹)
L1
No Parts used(₹)
L2
Parts used(₹)
L3
Component Level Repair(₹)
Foldable models
(Fold & Flip)
100 225 300 525 700
S series/Note series/S-Tablet series 100 200 250 425 550
Other models 100 150 200 350 460

To know the mobile part prices, kindly click here

Product Accessory Exchange
On-Site (₹)
Accessory Exchange
Carry in (₹)
Initial Installation (₹) Inspection charges (₹) Carry in (₹) On-Site (₹) Transport charges (₹)
(If applicable)
LED TV <=24'' 300 200 300 300 400 500 300
LED TV >24" & <40'' 300 200 600 300 900 1000 500
LED & LCD TV >= 40'' ( < 55'' ) 300 200 1000 300 1000 1100 600
LED TV >=55" 300 200 1000 300 1200 2200 1700
LED & LCD TV (85") 300 200 4000 300 2000 3000 2100
Projector 250 50 1000 350 1120 1400 300
CTV (14"-21") 250 200 - 250 240 300 -
CTV (22"-28") 250 200 - 250 280 350 -
CTV (29"-32") 250 200 - 250 400 500 -
PDP (Plasma Display Panel TV) 250 200 - 250 750 1000 -
Home Theatre 300 200 500 300 400 500 250
Micro components, AUDIO 300 200 200 300 400 500 250

To know the TV spare part cost, kindly click here

Product Accessory Exchange
On-Site (₹)
Accessory Exchange
Carry in (₹)
Initial Installation* (₹) Inspection charges (₹) Carry in (₹) On-Site (₹) Transport charges (₹)
(If applicable)
Gas charges (₹)
Split type Air Conditioner 300 200 1199 300 500 600 600 1500
Inverter Air Conditioner 300 200 1199 300 500 600 600 2750
Window Air Conditioner 300 200 500 300 400 500 600 1100
Refrigerator Upto 399 Ltr 300 200 250 300 500 600 600 850
Refrigerator 400~499 Ltr 300 200 350 300 600 700 600 850
Refrigerator above 500 Ltr 300 200 400 300 900 1000 900 1000
Washing Machine-Semi automatic 300 200 200 300 400 500 500 -
Washing Machine-Fully automatic-Top Load 300 200 300 300 500 600 600 -
Washing Machine-Fully automatic-Front Load 300 200 350 300 600 700 600 -
Washer-Dryer 300 200 - 300 600 700 600 -
Microwave Oven 300 200 400 300 400 500 500 -
Dish washer 300 200 700 300 900 1000 700 -
Vacuum Cleaner-Robot 300 200 - 300 400 500 - -

* AC Installation charges are only for standard installation.

* Customer will pay for all additional work, like extra copper piping, wiring, drain pipe, MCB , ODU stand etc.

Product Accessory Exchange
On-Site (₹)
Accessory Exchange
Carry in (₹)
Inspection charges (₹) Carry in (₹) On-Site (₹) Stock Repair Pick up service
Monitor (14" & 15") - - - 240 300 - -
Monitor (17" & 19") - - - 320 400 - -
Monitor (above 19") 300 200 300 400 500 - 300
Laptop 300 200 300 900 1000 1000 400

Above mentioned labour charges are applicable w.e.f. 01-11-2024.  Taxes as applicable will be charged extra. 

*Screen size to be measured diagonally. ** Rework Kit cost will vary model by model. 

Terms & Conditions:

 

1. Transportation charges are extra for pick-up and drop of the product from and to the customer premises. 

2. Gas charging charges are over and above and applicable for both Carry-In and On-Site services.  These charges shall be inclusive of consumables used in gas charging. For On-Site service transportation charges may apply. 

3. In case after the Service Centre has inspected the product for service but subsequently customer does not wish to get the service done, in such case an inspection fee is applicable and the product will be returned without repair.  If non removable battery phone is opened for inspection/cleaning, separate charges would be applicable.

4. There will be limited period warranty on any repair carried out in case the same part fails again depending on the part. In order to avail the warranty, customer shall be required to produce the customer service record or invoice of the repair of the said product. 

5. Service charges is applicable for the inspection and delivery of Remote controls, shelves of Refrigerators or any such accessories along with the accessory cost. 

6. In void warranty cases, the Out of Warranty labour charges as mentioned in this chart shall apply. 

7. The charges mentioned in this labour chart are applicable only for the products sold by Samsung Authorized Dealers in India

8. Samsung reserves the right to alter/change the labour charges at any point of time without prior notice.