How to connect your Samsung Music Frame using Bluetooth

Last Update date : Jul 17. 2024
A Samsung TV and two Samsung Music Frames are displayed on a white wall

The Samsung Music Frame is a wireless speaker built within a customizable picture frame. This device can function as a Wi-Fi and Bluetooth speaker or you can pair it with your TV for premium, enhanced audio. Once your Music Frame has been set up, you can use the connection options in this guide.

Note :- Screens and Images are simulated.

A Samsung TV showing the Sound Output menu, positioned alongside a Samsung Music Frame on a white wall

If you’d like to enjoy wireless stereo sound, you can use Bluetooth to pair the Music Frame to your phone or TV.

1 Press the Multi Function button on the Music Frame to enable the Bluetooth function.
Graphical representation of the Multi Function button (highlighted) of a Samsung Music Frame
2 Press and hold the Mic On/Off button for more than five seconds to switch to Bluetooth pairing mode.
Graphical representation of the Mic On/Off button (highlighted) of a Samsung Music Frame
3 Use your desired device and Bluetooth method:
  • Phone: Navigate to Settings > Bluetooth. Select Music Frame.

  • TV: Navigate to Sound > Sound output > Bluetooth Speaker List. Select Music Frame (Bluetooth), and then select Pair and connect.
4 During pairing mode, the device’s LED will flash in the following order: red, green, and blue. Once the connection is complete, the LED will flash cyan three times.
A close-up view of the LED on the front of the Samsung Music Frame, flashing in various colors
5 The two devices will connect; you can start playing audio files.
A Samsung Galaxy phone displaying the Bluetooth menu is positioned next to a Samsung Music Frame

Notes:

  • Place your phone and the Music Frame within approximately 3.28ft (1m) of each other when connecting them for the first time.

  • If the device fails to connect and you have an existing wireless speaker (for instance, “Music Frame”) in your list of Bluetooth devices, delete it and try connecting the devices again.

  • Only one Samsung TV can be connected at a time.

  • When connecting your TV and the Music Frame for the first time, make sure they are within approximately 3.28ft (1m) of each other.

  • If asked for a PIN code on your TV, enter <0000>.
A close-up view of the LED flashing in various colors on the front of the Samsung Music Frame, accompanied by a close-up view of the back with highlighted volume buttons

If your Music Frame will not connect using Bluetooth, you can try resetting it.

1 Make sure the Music Frame is turned on, and then press the Volume (- +) buttons simultaneously for at least 5 seconds. The white LED indicator will move left and right.
2 The LED indicator will blink cyan three times, and then blink red three times.
3 The Music Frame will then be reset.

Caution: All settings will be reset. Make sure to perform these steps only when a reset is required.

For more information, please get in touch with Samsung customer care.

Related Questions

Thank you for your feedback!

Contact Info

Digital Service Center
DSC icon image DSC icon image

Get customized support, access to DIY videos and FAQs, or schedule a callback request to connect with an expert.


dsc-qr-code-icon
Scan to access
Click here

WhatsApp
WhatsApp image icon WhatsApp image icon

WhatsApp Us for services related interaction.
Languages offered : English/ हिन्दी/ తెలుగు/ தமிழ்
Available 24 Hours / 7 days
Connect @ 1-800-5-726-7864
whatsapp-qr-code-icon
Scan to access
Click here

Chat with us
chat with us icon image contact info chat with us icon image contact info

Chat with us for product technical support, service center details, repair status, installation requests and more.
Click here

Request Callback Service
image of caller image of caller

Connect with our technical expert
Schedule Callback

Sign Language
Sign language image Sign language image

Video call with Sign Language interpreter assisted by Samsung product expert.

Available: 11 AM to 4 PM (Monday - Friday)
Video chat with us

Email Support
Image of email icon Image of email icon

We'll respond within 24 hours of your request.
Email Us

Face-to-Face Support
Image of location icon Image of location icon

Whether your product is in warranty or out of warranty, we're here to help.
Find a Samsung service center Book an Appointment

Remote Service
Image of RM icon Image of RM icon

Remote diagnostics by our specially trained technicians for your Galaxy device and Samsung TV
Remote Service

CEO Office
Image of CEO icon Image of CEO icon

CEO Office
Indian customers only

Phone Support (India)
image of phone dialer image of phone dialer

1-800-5-726-7864
1-800-40-726-7864

Available: 8 AM to 8 PM (All 7 days)
☏ : Tollfree Helpline 1 ☏ : Tollfree Helpline 2

Phone Support (Bangladesh, Sri Lanka, Nepal)
Image of caller icon Image of caller icon

Bangladesh, SriLanka, Nepal Phone Support

Apps & Services Customer Support

Samsung Pay : 1800-123-7729
Samsung Free : 1800-40-7267864 | 1800-5-7267864