How to Restore The Frame TV to Factory Setting?
Last Update date : Feb 08. 2023
B Series Frame TV
1. Press the TV remote Home button.
2. Select Settings
3. Select All Settings
4. Select General & Privacy
5. Select Reset
6. Enter the PIN to reset the TV.
Old Series Frame TV
1. Press the TV remote Home-> Settings
2. Select Support
3. Select Self Diagnosis
4. Select Reset
5. Enter PIN to reset TV.
Thank you for your feedback!
Please answer all questions.
Contact Info
Digital Service Center
![DSC icon image]()
![DSC icon image]()
Get customized support, access to DIY videos and FAQs, or schedule a callback request to connect with an expert.
Scan to access
Scan to access
WhatsApp
![WhatsApp image icon]()
![WhatsApp image icon]()
WhatsApp Us for services related interaction.
Languages offered : English/ हिन्दी/ తెలుగు/ தமிழ்
Available 24 Hours / 7 days
Connect @ 1-800-5-726-7864
Scan to access
Languages offered : English/ हिन्दी/ తెలుగు/ தமிழ்
Available 24 Hours / 7 days
Connect @ 1-800-5-726-7864
Scan to access
Chat with us
![chat with us icon image contact info]()
![chat with us icon image contact info]()
Chat with us for product technical support, service center details, repair status, installation requests and more.
Sign Language
![Sign language image]()
![Sign language image]()
Video call with Sign Language interpreter assisted by Samsung product expert.
Available: 11 AM to 4 PM (Monday - Friday)
Available: 11 AM to 4 PM (Monday - Friday)
Face-to-Face Support
![Image of location icon]()
![Image of location icon]()
Whether your product is in warranty or out of warranty, we're here to help.
Remote Service
![Image of RM icon]()
![Image of RM icon]()
Remote diagnostics by our specially trained technicians for your Galaxy device and Samsung TV
Phone Support (India)
![image of phone dialer]()
![image of phone dialer]()
1-800-5-726-7864
1-800-40-726-7864
Available: 8 AM to 8 PM (All 7 days)
1-800-40-726-7864
Available: 8 AM to 8 PM (All 7 days)
Phone Support (Bangladesh, Sri Lanka, Nepal)
![Image of caller icon]()
![Image of caller icon]()