What is Picture Test in Samsung H Series TV(UA40H6400)?
Before you contact Samsung customer service for an engineer visit. We request you to perform a Picture Test to ensure that the problem is caused by Samsung TV or from the connected device or broadcast. Samsung TV comes with the self diagnose Picture Test, run the Picture Test to determine if the problem is caused by the TV. The Picture Test displays a high definition picture you can examine for flaws or faults.
Below mentioned are the scenarios to determine the problem as follows :
● If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact Samsung’s Call Centre for assistance.
● If the test picture is displayed properly, there may be a problem with an external device. Please check the connections. If the problem persists, check the signal strength or refer to the external device’s user manual.
Thank you for your feedback!
Please answer all questions.