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Repair Support
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Contact Support
eMail
Need help with our products? Just fill out the form and we’ll get back to you as soon as possible.
Callback Request
Leave your contact detail and issue and our Customer Care team will call you back.
App inquiry
Ask your question about Apps & Services and we will give you a detailed answer.
Live Chat
Get support from Samsung Experts with chatting service.
Sorry to inform you that there are no options available 'Contact' support in the given location.
Repair Support
Walk in Appointment
Visit a Samsung Authorised service centre for quick and easy repair for your device.
Smart Repair Service
Do you prefer that we collect your device at your home or leave it at a point of convenience?
Smart Repair allows you to get your Galaxy device back as new quickly and easily.
Bring it in
Visit a Samsung Authorized Service Centre for quick and easy repair for your device. * Some locations may offer the option to schedule an appointment
D2D Pick up Appointment
Pick up service from your home or work place. Our service team will contact you to confirm the pick up and delivery arrangement.
Visit Service
We would like to provide you with Visit Service for TVs, Refrigerators, and Washing Machines. Samsung Engineers will contact you the next day of repair request for confirming visit date.
Van Service
repair mobile devices in Samsung Van
Smart Locker Service
Store repair mobile devices in Samsung box
Sorry to inform you that there are no options available 'Repair' support in the given location.
Sorry, some services are currently unavailable as your request is being processed. They will be reactivated once the process is complete.
Callback request
Please enter your contact details and our Customer Care team will call you back within the next 24-48 hours.
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Register purchase receipt
For accurate warranty period, please submit a warranty dispute for review.
Please upload a copy of your purchase receipt (tax invoice) in PDF or image format (only .jpg and .png are accepted). Maximum file size allowed is 5MB.
Please check the Receipt File.
Please select a purchase date
This is not a mandatory step. You can skip this step if you don’t have a receipt and proceed on to the next step.
Walk in Appointment
Make an appointment at your nearest Samsung Store and drop off your device.
Please select a date
Select an available date and enter your location to receive product services.
Contact us
Ask your question in 1 on 1 Inquiry and we will give you a detailed answer.
Your walk-in service request successfully scheduled.
*To ensure the safety of your personal information, please remember to activate the maintenance mode before sending your phone in for repair. When maintenance mode is enabled, access to customer data within the device is restricted.
Ticket Number
Contact Information
My Support Request
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If you have any questions or concerns, please call our customer care and refer to the ticket number above. Call Us : 1-800-22-8899(Mobile Devices), 1-800-88-9999(Home Appliances)