• • You can opt for a repayment instalment plan of 12 months up-to 48 months.
• • Student applicants can have repayment instalment plan up to 36 months.
• • Subject to approval from Chailease Berjaya Credit Sdn. Bhd. (“Chailease”)

Yes you may apply for multiple products under the Samsung Finance Program.

• General customer:
  • • Malysian citizen (working in Malaysia only)
  • • Between the age of 18 to 65 years
  • • Salaried employee
  • • Working 6 months above with current employer
  • • Net salary RM 1500 and above


• Students:
  • • Malaysian citizen (studying in Malaysia only)
  • • Between the age of 18-25 years

• General customers – Max limit up to RM50,000, Min amount of RM3,000 :-

  • • A copy of Identity Card (front & back).
  • • Latest payslip (one month only).
  
  

  Students - Max limit up to RM4,000, Min amount of RM3,000 :-

  • • A copy of Identity Card (front & back).
  • • Physical Student Identity Card for student applicants.
  • • Max limit to be increased up to RM6,000 upon providing addition documents (offer letter, semester fee paid receipt, semester result)

Guarantor or collateral is not required, unless otherwise stated

Once submitted, your approval will be processed within 3 working days, however, you should be contacted by Chailease within 1 working day.

There will not be a payment when you submit the application. A processing fee of RM110 will be charged upon approval of Samsung Finance.

You can make repayment in two (2) available options -

• • Auto-debit from your bank account; or
• • Pay manually via Chailease apps “JOMAUTO”, for more information, you may contact Chailease customer service officer at 03-7666 0888 or general@chailease.com.my.

It is advisable for you to make payment before/on due date. Late payment charges will be imposed if the payment is made after due date. Please contact Chailease customer service officer at 03-7666 0888 or general@chailease.com.my for more information.

Late payment charges = Accrued amount x 18% x days of accrued payment / 365 days

Yes. The monthly payment can be made via online banking. You can obtain the details from Chailease apps “JOMAUTO” or you may contact Chailease customer service officer. Chailease customer service officer can be reached at 03-7666 0888 or general@chailease.com.my

Yes. Chailease shall strictly comply with the Personal Data Protection Act 2010 (PDPA)

Yes, subject to Chailease’s approval. For more information, kindly contact Chailease customer service hotline 03-7666 0888 or email to general@chailease.com.my.

Early termination is possible. For more information, kindly contact Chailease customer service hotline 03-7666 0888 or email to general@chailease.com.my.

Upon approval of Samsung Finance, the product(s) will be delivered to you as per the standard delivery as stated in https://www.samsung.com/my/shop-faq/delivery-and-installations/general-delivery-services-fees-and-coverage/

Chailease will email you the contract upon approval of Samsung Finance. All the terms and conditions of the Program are stated in the contract.

Kindly refer to the Returns T&C as stated here Samsung Returns FAQs | Samsung MY. Alternatively, please contact Samsung Customer Support team at 1-800-88-9999 (Malaysia)(9AM - 6PM(Mon - Sun)) or email us at my_shop@samsung.com for assistance.

This program does not come with lost and stolen protection; hence you will need to continue paying until the end of the contract.

Chailease Berjaya Credit Sdn. Bhd. is incorporated in Malaysia on 09 September 2015. The Company is a joint venture between Chailease Holding Company Limited and Berjaya Corporation Berhad.

Chailease Berjaya Credit Sdn Bhd provides Auto Financing, Motor Financing & Easy Payment Plan for mobile phones, electrical home appliances and etc.

For Contract & Payment related queries, please do not hesitate to contact:
Chailease Berjaya Credit Sdn. Bhd.
Registration No: 1158503-K
A-05-01, Level 05, Block A, PJ8,
No. 23, Jalan Barat, Seksyen 8,
46050 Petaling Jaya, Selangor

Website: https://www.chailease.com.my🡥
Tel: (603) 7666 0888
Fax: (603) 7969 1098
Email: general@chailease.com.my