All solutions for Apps & Services
- General What is Find My Mobile?
- Settings How to create a Samsung account
- Delete How can I delete my Samsung account?
- General What is Samsung DeX
- How to use the device How to use Samsung DeX
- How to use the device Invite members using the SmartThings app
- How to use the device Use Routines in SmartThings
- How to use the device Set up the SmartThings app on your phone
- Galaxy SmartTag Use the Samsung Galaxy SmartTag and SmartTag+
- SmartTings Find Use SmartThings Find with the SmartThings App
- How to use the device Add and manage devices and appliances in SmartThings
- How to use the device How to add my TV to the SmartThings app?
- How to use the device What to do if the TV that was registered on the SmartThings app disappears?
- How to use the device How to fix the disconnection between my TV and SmartThings app?
- How to use the device What to do when the SmartThings app fails to add my TV?
- How to use the device How to add my Samsung Soundbar to the SmartThings app?
- Connecting the device Connecting Bluetooth devices to your phone with SmartThings
- Connecting the device Connect devices connected to other services (Google Home, Alexa) to the SmartThings App
- Connecting the device My Samsung TV is connected to SmartThings but appears offline when I power off the TV
- Connecting the device Unable to register a Samsung appliance to SmartThings
- Connecting the device What devices are supported by SmartThings?
- Galaxy SmartTag About the Galaxy SmartTag+
- Connecting the device Devices connected to my SmartThings hub appear offline
- Connecting the device Unable to control or see devices registered in the SmartThings app
- Connecting the device Unable to register/connect to a Bluetooth device in the SmartThings app
- Connecting the device Some of my online devices appear offline in the SmartThings hub
- Galaxy SmartTag Connect my Galaxy SmartTag with my smartphone
- How to use the device How to register my device on the SmartThings when it says it is already connected
- How to use the device How to change the owner of a device registered on the SmartThings app
- How to use the device How to install and use the SmartThings app on my iPhone
- How to use the device I am not receiving notifications from devices registered on the SmartThings app
- SmartTings Find Know if SmartThings data remain after a factory reset on my smartphone
- SmartTings Find A device I’ve sold or handed in is still visible on SmartThings Find
- SmartTings Find How to use Find Using Camera to find my Galaxy SmartTag+
- SmartTings Find How to add a family member’s smartphone to SmartThings Find
- SmartTings Find How to find a registered device or update the location in SmartThings Find
- SmartTings Find Know when a device registered on SmartThings Find is classified as lost
- SmartTings Find Manage locations and rooms in the SmartThings app
- SmartTings Find Use SmartThings on your Windows 10 and 11 PC
- SmartThings for WATCH About SmartThings for the Galaxy Watch
- SmartThings for WATCH About SmartThings for Watch
- SmartThings Life How to register home appliances in the SmartThings app
- SmartThings Life Features of the SmartThings services
- Commonly asked questions about Samsung Pay
- How to use the device How to use Bixby Vision for Samsung Device?
- Delete How do I cancel a subscription in Galaxy Store
- Payment How to check my purchase history and update apps in Galaxy Store
- Settings How do I enable push notifications from Galaxy Store?
- Login Do I need a Samsung account to download an App ?
- How to use How to report intellectual infringement in the Galaxy Store ?
- Troubleshooting How to solve an error when downloading an app from Galaxy Store ?
- Protection Plan Why didn't I receive the in-app item after payment?
- Protection Plan Can I get a refund for an app or in-app item?
- Payment How do I register and use coupons in Galaxy Store ?
- How to use the device What changes are applied with Galaxy Themes ?
- Settings How to use Performance monitor in the Game Booster app ?
- Troubleshooting How can I change game optimization settings?
- How to use Tell me more about the features provided in PENUP
- General Know more about Samsung Internet
- General Install or update Samsung Internet
- General How can I make suggestions and request changes to the Samsung Internet app?
- How to use the device How to block Samsung Internet ads ?
- Settings Use Samsung Internet in a strong private and secure environment
- General How can I change the default position of the menu in the Samsung Internet app
- Settings How can I add or delete apps in Samsung Kids?
- How to use Know more about Samsung Rewards
- Functions How to use Secure Wi-Fi
- General Know more about Bixby Voice
- General What is a Samsung account?
- General What is Two-step verification?
- General What is sign in with Google
- Troubleshooting Why do I get an error when signing into my Samsung account
- Login How can I find my ID or password if I forget it?
- General What to do if an unknown sign in or hacking attempt is found
- Purchase/Refund How to use Samsung Cloud
- Getting Started How to use the supported features in Samsung DeX
- Troubleshooting What to do if an error occurs in Samsung DeX
- General How to access and install Samsung Free
- General How to check and update your version of Samsung Health
- How to use the device Can I change the song or the album name in Samsung Music
- How to use the device What features are available with Samsung Pass
- General What is Samsung Pay ?
- How to use the device What are the main features of Samsung Pay
- How to use the device How to open Samsung Pay
- How to use the device How to set up Samsung Pay
- How to use the device How can I add my credit or debit cards to Samsung Pay
- How to use the device How can I use Samsung Pay to make a payment
- How to use the device How to manage membership cards with Samsung Pay
- How to use the device How can I manage my pay tab cards in Samsung Pay?
- Samsung Cloud Web How secure is Samsung Pay
- Security How can I manage Samsung Pay if my smartphone or watch is missing
- How to use the device how to send an error report on your galaxy device ?
- How to use Discover a new perspective with Bixby Vision
- How to use How to download the latest version of Bixby Vision
- How to use How Bixby Vision can support the visually impaired
- How to use How to activate Bixby Vision for accessibility
- General The languages Bixby Vision translation feature supports
- Settings What is Samsung Galaxy Themes ？
- How to use How can I check and update purchased themes ?
- General How do I receive discount information for Galaxy Themes
- General How to report intellectual infringement in Galaxy Themes
- General Do I need a Samsung account to download a theme?
- How to use How do I publish Galaxy Themes?
- Troubleshooting How do I fix an error when downloading content from Galaxy Themes
- Protection Plan Can I get a refund for a Galaxy Theme
- Payment How do I register and use coupons in Galaxy Themes
- Common How to use the shortcuts for Game Booster in Samsung Galaxy
- General Know more about the Game Booster app
- Settings How to update the Game Booster app and check the version
- Settings How to use Priority mode in the Game Booster app
- General How to use Touch protection in the Game Booster app
- How to take screenshots and recordings in the Game Booster app
- How to use the device What is Block during game in Game Booster
- General How to use the pop up panel during games
- Troubleshooting Why I can't see the Game Booster when playing a game
- How to use the device Know more about the features of the Gaming Hub app
- Troubleshooting How can I contact Samsung to ask about Game Booster?
- Getting Started What is Gaming Hub?
- Getting Started Learn how to use Gaming Hub
- Getting Started How to check and update the Gaming Hub version
- Getting Started How to delete and add apps in the Gaming Hub app
- How to use the device How to back-up and restore the play time data of the Gaming Hub
- Troubleshooting Why can’t I see installed game icons on the Home Apps screen
- Troubleshooting Why can't hear any game sound?
- Troubleshooting Why have I not received a new mission from Creature collection?
- General How do I deactivate the Find My Mobile service
- How to use the device How does Find My Mobile work
- General What are the PENUP Community guidelines?
- General Know more about PENUP app
- General Can I transfer data between Galaxy Watch or Book devices with Smart Switch
- How to backup and restore data to external storage with Smart Switch
- General How Samsung Health monitors your heart rate
- General How to activate Bixby Voice
- Backup/Restore How to backup or restore data to Samsung Cloud
- General Know more about Samsung Flow
- General What is Samsung Free
- General How can I connect my tablet to my PC?
- General Know more about the features-provided by Samsung Flow
- How to use How to change the speaking style of Bixby
- How to delete Samsung Kids
- General What is Samsung Kids?
- General How to use Samsung Kids
- General Know more about the native apps of Samsung Kids
- General What Parental controls are available in Samsung Kids?
- How to use How to check and update the Samsung Kids version I am using
- How to use the device How to create a new PIN in Samsung Kids
- How to use the device How can I enroll in Samsung Rewards?
- How to use the device Samsung Rewards account policy
- General Check your Samsung Rewards status
- How to use the device How much is one rewards point worth?
- How to earn Points in Samsung Rewards
- How to use the device Redeem your Samsung Rewards Points
- Protection Plan Can I receive a refund on my Samsung Rewards points
- General Expiration time of the Samsung Rewards Points
- How to use the device How to withdraw from Samsung Rewards
- General Will my messenger data transfer with Smart Switch
- General Problems you may experience when transferring from iOS using Smart Switch
- Getting Started How to create a wallet in Samsung Blockchain Keystore
- Getting Started Can I change my Recovery Phrase in Samsung Blockchain Keystore
- How to use the device What can I do if I discover inappropriate content on PENUP app
- General How to solve an error in the PENUP app
- General What is Samsung Pass?
- General How to use Samsung Pass
- Troubleshooting How to report a Samsung Pass error
- Settings How to manage the data stored in Samsung Pass
- How to use the device Can I use Samsung Pass on multiple devices
- How to use What authentication method can I use with Samsung Pass
- General What is Digital Key
- How to use Problems you may experience when transferring from Android using Smart Switch
- Settings How to use Smart Switch
- General What are the data transfer options in Smart Switch
- How to use the device Difference between Play all songs and Play selected song
- How to use How to manage the Samsung Music tabs
- Troubleshooting Can I set the music playback speed
- How to use crossfade in Samsung Music
- How to use How to import and export Samsung Music playlists
- General How to hide Samsung Music files
- Troubleshooting How do I set my Samsung Music to not play automatically in my car
- General What is Secure Wi Fi
- General How to get refund or cancel plan in Secure Wi
- General How to delete the PENUP application or withdraw membership
- General Where to find and update your version of PENUP
- How to use How to check your drafts on the PENUP app
- General What kind of service is Samsung O
- Sync What kind of service is Sync?
- Security Can I sync Gallery photos with OneDrive
- How to use How to use OneDrive Gallery Sync
- Settings How can I use Bixby's wake
- Get Started How to delete your Bixby Voice account
- Settings How to set the Bixby's Voice response according to the situation
- General Will Samsung Free remain the default service
- General How can I delete Samsung Free
- General Can I add or remove tabs in Samsung Free
- Security/Privacy How to report a Samsung Music error
- General Why does Samsung Free differ between devices
- General How to get the most out of Samsung Free
- General How to get updates on new content in Samsung Free
- General How can I switch to Samsung Free
- General Is Samsung Free content for all ages
- Blood Pressure Feature Using Samsung Health Monitor Overseas
- Blood Pressure Feature How should the ECG readings from Samsung Health Monitor be used
- Blood Pressure Feature The EGC measure is displaying different results on the Watch
- Settings Users restricted from the ECG feature
- Settings Blood pressure reading high on my samsung health monitor
- Settings How often do I have to make calibration?
- Settings How do I recalibrate the Galaxy Watch?
- How to use the device Things you need to know before using the Blood Pressure app
- Settings Problems with Samsung Health Monitor installation
- Settings Know more about Samsung Wallet
- General What are Samsung Wallet’s main features
- Settings How to setup Samsung Wallet
- General How to solve Samsung Free app problems
- General Can I add, delete or move Samsung Free tabs
- Security How to use Samsung Pass OTP
- Settings How to use Samsung Pass on a Samsung PC
- Settings How to change your Samsung account country or region
- Samsung Cloud Web How to create and use a passkey
- SmartTings Find How to use SmartThings Find to locate a lost S Pen Pro
- Settings How to stay signed in or out of your Samsung.com account
- Security How to synchronise OneDrive with your Galaxy device
- How to use the device The updated recycle bin feature in My Files on Galaxy devices with One UI 6.0
- Backup/Restore Use the Samsung Cloud to back up and restore data to your Galaxy device
- Backup/Restore How to use Google One to back up your Galaxy phone’s data
- Backup/Restore How to transfer data from a Galaxy phone with a broken screen
- Backup/Restore Methods to back up and restore data to Galaxy devices
- Security How to use the Smart Switch app to transfer data between Galaxy devices
- SmartTings Find Use the Samsung Find app notification feature
- Security/Privacy Pause USB PD (Power Delivery) charging when gaming feature on your Galaxy device
- Samsung Cloud Web Frequently asked questions about signing into Samsung account after Galaxy One UI 6.1 update
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Connect with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product.
Apps & Services Customer Support
Samsung Pay : 1800 22 8899
Samsung Rewards : 1800 22 8899
Samsung Rewards : 1800 22 8899