What to do when Samsung Air Conditioner is not cooling?

Please follow the below instructions : 

• Make sure that Cool Mode is selected and the temperature is set as low. Also, room should be heat-shielded well with all the doors and windows closed, otherwise it may cause bad cooling performance. Press the Temp button + or - to change the temperature of air conditioner. 
• Please remove obstacles from the front of Indoor unit or outdoor unit. If there is an obstacle, the product cannot inhale enough air.  
• The possible reason why room is not getting cooled properly might be room size is bigger than the capacity of Air-Conditioner. 
• Wash the Air Filter periodically. Cooling efficiency is lower if the filter is polluted. 
• Make sure that the voltage stabilizer output is above 180V, if the input voltage to the Air Conditioner is lower than 180V, it may not work properly.  

Clean the Air filter as per below steps:   

Removing air filter 

• Open front panel. 
• Pull Air filter towards you and slide it down.

Cleaning air filter

• Clean air filter by washing the filter with running water. 
• Dry air filter in a ventilated area. Odour can be occurred if the air filter is not dried completely or dries in a confined (or humid) area. 

Reassembling air fliter 

• Insert air filter back in its original position and close front panel.

Please follow the below instructions: 

• Make sure that Cool Mode is selected and the temperature is set as low. Press the Temp button + or - to change the temperature of air conditioner.  
• Make sure that there is no obstacle blocking the air-flow into or out of the unit. If there is an obstacle, the product cannot inhale enough air. 
• Grasp the lower part of hand grill. 
• Wash Air Filter periodically. Cooling efficiency is lower if the filter is polluted. 

Clean the Air filter as per below steps:

• Pull the Air-Filter to the right side. 

• Remove all the dust from the Air-filter using vacuum cleaner or brush.  

When you have finished, insert the air-filter back to its original position.