How to resolve 4E or 5E codes on Samsung Washer

A problem with the water supply is usually the result of low water pressure or a low flow rate on the mains water supply to the machine. This means that the water feeding into the machine is not flowing with enough force. The water pressure must be between 0.5bar and 8bar.

1.       Fully power off your washing machine at the mains.
2.       Move the machine forward to give access to the water hoses.

3.       Check that there are no kinks or bends in the water hose connected to the machine.

Check that the water tap connected to the washing machine is open to full.

Clean the water hose mesh filter at least twice a year to prevent build up.

Occasionally, a 4C check code error message may be displayed if there is a blockage in the dispenser drawer.

Did this solve your problem?

If your machine is still displaying the 4E or 4C code, it may need a service. 

If so, please contact Samsung Malaysia Careline 1800-88-8899 to request visual support or appointment service,

we'll help you arrange technician attend to your house.