What communications will I receive about my order?

The communications you will receive are:

1

Communications

Message

Emails
  • Order acknowledgment
  • Shipment notice
  • Order completion
  • Order cancellation (if applicable)

Other potential text messages
  • One-time Password for COD orders
  • One-time Password from issuing bank for Credit Card or Debit Card orders
    Note: Please be reminded not to share OTPs to anyone.
  • Package arrival notice

Communications that you receive do not necessarily come from Samsung. Some may be sent by our partners involved in the execution of your order.

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