How to format memory card on your Galaxy device

Last Update date : Apr 15. 2024

Using an SD card is a great way to expand and manage your storage. It's cost-effective, frees up internal memory, and is easily removable. Formatting an SD card may also help if you're having persistent issues setting up or using your external memory, however, it will permanently wipe any data that you have stored on it. 

Not all phone models support the use of SD cards. If your device doesn't support an SD, consider using Samsung Cloud to expand your storage space.

Hold Volume down and Side key to Power off Hold Volume down and Side key to Power off

Step 1. Turn off your device by holding down the Volume down key and Side key simultaneously, then selecting Power off.

 Select Power off  Select Power off

Step 2. Select Power off.

 Press and hold Volume down and Side key  Press and hold Volume down and Side key

Step 3. After the screen turns off, press and hold the Volume down key and Side key at the same time.

 Release Side key while holding Volume down key  Release Side key while holding Volume down key

Step 4. Once the Samsung logo appears on screen, release the Side key, while holding the Volume down key.

Try updating in Safe mode Try updating in Safe mode

Step 5. When Safe mode appears on the lower left corner of the screen, release the key.

Note:

  • Make sure that any files you want to keep are backed up before formatting your SD card.
  • Device screenshots and menus may vary depending on the device model and software version.

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