How to optimize network connectivity
There are many possible causes for network connectivity issues and signal loss. Have a look at this video to learn how to optimize and instantly boost your network connectivity.
Try these steps to ensure a seamless network connection in your Galaxy smartphone.
Check 1. Make sure your device is registered on the network
Path: Settings > Connections > Mobile Networks > Network Operators > Select automatically.
Check 2. Set ‘Network mode’ to auto-connect
Path: Settings > Connections > Mobile networks > Network mode SIM1/ SIM2 > 5G/LTE/ 3G/ 2G (auto connect)
*Certain locations may offer weak signals, in such cases try moving to another area that has better signal strength.
Check 3. Ensure that the device is updated with the latest software
Path: Settings > Software update > Download and install > Download > Install now.
Reset network settings
Path: Settings > General management > Reset > Reset network settings > Reset settings > Reset.
Note: Screen images and menu items may vary depending on your model and software version.
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