How do I perform a factory reset on Samsung TV?
If you are experience problems with your Samsung TV, a simple rebooting of your device may help to fix the issue. When you perform a Factory Reset, all settings will revert to factory default.
If you simply want to reset one of the settings on your TV (i.e. picture or sound), please refer to your user manual for steps on how to reset the individual settings on your TV.
Where to find the factory reset option
Use the table below to quickly find the factory reset option for your TV model.
Year/Model |
Menu Path |
---|---|
2020 (T Series) |
Home > Settings > General > Reset |
2019 (Q Series) |
Home > Settings > Support > Self Diagnosis > Reset |
2018 (NU Series) |
Home > Settings > Support > Self Diagnosis > Reset |
2017 (M Series) |
Home > Settings > Support > Self Diagnosis > Reset |
2016 (K Series) |
Home > Settings > Support > Self Diagnosis > Reset |
2015 (J Series) |
Menu/123 > Menu > Support > Self Diagnosis > Reset |
2014 (H Series) |
Support > Self Diagnosis > Reset |
2013 (F Series) |
Screen Menu > Support > Self Diagnosis > Reset |
2012 (E Series) |
MENU > Support > Self Diagnosis |
View detailed steps with screenshots on your Samsung TV 2020 model.
The factory reset process will now begin. Your TV may turn on and off several times before displaying the initial setup screen. Please do not turn off or unplug your TV while it is performing a factory reset.
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