Troubleshooting TV app is slow

Last Update date : Nov 16. 2022

Resets all Smart Hub settings to their factory defaults and deletes all information. When the TV app operation is slow or the app operation is strange, these steps may help resolve the problem.

Troubleshoot a slow TV app Troubleshoot a slow TV app

How to reset Smart Hub

Step 1. Press the Home button on the remote control and select Menu → Settings → Support → Device Care → Self Diagnosis → Reset Smart Hub.

Step 2. Enter your PIN. The initial PIN is 0000. 

Note: Device menus may vary depending on the device model and software version.

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