What should I do if my shipment is missing an item(s)?

It is possible your shipment was split based on product availability and that the missing items will be shipped when they become available. Your shipment confirmation will include a list of all products included in your shipment. To track your order, please check your Order History.

Please call us toll-free at (☎ 800-2474357), seven days a week, to report an incomplete shipment, and we will check the status of your missing items.

We apologize for any inconvenience this may have caused. We do everything we can to ensure that your online shopping experience with us is hassle-free, and we will try our best to fix the situation as soon as possible.