How do I check my order status?

Once your order ships, you will receive an email that includes tracking information. Alternatively, you can find your order details and track your order on our website, by following the steps below:

1. If you have a Samsung Account

- Log-In

- Click on "Orders"

All your orders should be displayed on this page, along with their status.

 

2. If you don't have a Samsung Account, you can contact our Customer Center (☎ 800-2474357), 24 hours a day, 7 days a week and provide your Order Number to the Customer Service Representative.

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