How can I use the Bixby application?

Bixby is a virtual assistant that helps you focus on what's important. Bixby learns your preferences over time, helping you get things done faster without needing to open or even install apps! Check out how to activate Bixby to learn more about what it can do for you. 

Before you try out the below recommendations as to your solutions, be sure to check if your device's software and related apps are updated with the latest version. Please check how to update your mobile device's software in the following order.   

Step 1. Go to Settings > Software update.
Step 2. Tap on Download and install. 
Step 3. Follow the on-screen instructions. 

How do I activate Bixby?

    Activating Bixby will differ depending on the device you are using and your preferred settings. Bixby can be activated using the side     key or Bixby key, which are both located underneath the volume buttons. 

Starting Bixby 

    When you launch Bixby for the first time, the Bixby intro page will appear. You must select the language to use with Bixby, sign in to your     Samsung account according to the on-screen instructions, and then agree to the terms and conditions. 

    Step 1. Press and hold the Side key. Alternatively, launch the Bixby app. 
    Step 2. Select the language to use with Bixby. 

    Step 3. Tap Sign in to your Samsung account and follow the on-screen instructions to sign in to your Samsung account.
    Step 4. Follow the on-screen instructions to complete the setup. 

Using Bixby

    When you say what you want to Bixby, Bixby will launch corresponding functions or show the information you requested. You can start a     conversation with Bixby by saying "Hi, Bixby." Register your voice so that Bixby will respond to your voice when you say "Hi, Bixby".

    Step 1. Launch the Bixby app and tap Menu (three horizontal lines) > Settings > Voice wake-up.
    Step 2. Tap the Wake with the "Hi, Bixby" switch to activate it. 
    Step 3. Follow the on-screen instructions to complete the setup.             
              Now you can say "Hi, Bixby", and when the device emits a sound, start a conversation. 

Using the Side key for Bixby 

    To talk to Bixby, press and hold the Side key, or say "Hi, Bixby!" if you've set up Voice-wake. While Bixby's listening, you can swipe up or tap     the icon at the bottom of the screen to open Bixby. 

Using Quick commands

    You can simplify the way you talk to Bixby. Replace a command or set of commands with a simple word or phrase. 
 

    Step 1. Open the Bixby app and tap Menu (three horizontal lines).
    Step 2. Tap Quick commands and navigate to select recommended commands.

Typing text to Bixby

    Tap the keyboard icon next to the Bixby button to type instead of talking to Bixby. During the communication, Bixby also will answer you     through text instead of voice feedback.  
 

Teach Bixby

    Swipe down on Bixby's response screen to see exactly what Bixby heard you say, as well as how Bixby interpreted what you said and came     up with the results. If Bixby didn't interpret your request just right, you can make changes and help Bixby understand you better. 
 

Use Bixby from the lock screen

    You can talk to Bixby even when your phone's locked. Bixby can handle simple requests like making a call or checking the weather. 

Use Bixby for dictation 

    Bixby can write out your speech into messages or notes. Press and hold the Bixby key on your keyboard when it's open, then say aloud     what you want Bixby to type in your chosen language.

If you are experiencing unusual behavior on Samsung mobiles, tablets, or wearables, you can send us a question in the Samsung Members app.  

This allows us to take a closer look at what is happening. The data is anonymized and only held for the duration of the investigation. Find out more about sending an error report through the 'How to use the Samsung Members app'.