How to use and manage dual sim cards?

Last Update date : Jan 03. 2023

Your smartphone will either have a single SIM tray or a dual SIM tray, depending on the model. The usage of two SIM cards in one device is possible with dual SIM cards. This is handy if you want to utilize a local number while keeping your primary number active while traveling abroad or if you have different phone numbers for your home and business.

By activating two SIM cards you can receive calls and messages on both cards. If you are speaking on a call using one card, the other card cannot be used to receive new calls at the same time.

Connections Connections
1.

Go to Settings, then tap Connections.

2.

Tap SIM card manager

3.

Tap the SIM card that you would like to enable.

activate the SIM card activate the SIM card
4.

Tap the switch to activate the SIM card

5.

Tap Name, enter the name that you would like to give that SIM card, then tap Done.

6.

Tap an icon to change the icon, and select your preference.

Once you have enabled both SIM cards, you can switch between SIM cards quickly using the quick panel, through the settings menu, or through the phone and message app.

 

To switch between SIM cards through the quick panel:

quick panel quick panel
1.

Swipe down from the top of the screen to reveal the quick panel

2.

Tap Calls, Text Messages, or Mobile data.

3.

Tap the SIM card you would like to switch to.

To switch between SIM cards through the settings menu:

quick panel quick panel
1.

Open the Settings app, then tap Connections.

2.

Tap SIM Manager

3.

Tap Calls, Text Messages, or Mobile data.

4.

Tap the SIM card you would like to switch to.

If you're experiencing unusual behavior on Samsung mobiles, tablets, or wearables, you can send us an error report or ask us a question in the Samsung Members app.

This allows us to take a closer look at what is happening. The data is anonymized and only held for the duration of the investigation. 

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