Lost Recovery Phrase for Samsung Blockchain Keystore Wallet

Last Update date : Sep 06. 2022

If you have lost your recovery phrase for your wallet in the Samsung Blockchain Keystore, you can check it using other personal information. 

View of a wallet in the Samsung Blockchain Keystore.

Go to “Recovery phrase” and verify using either your PIN or fingerprint. Then, you will see the 12 words. 

However, if you’ve lost your PIN or cannot use your fingerprint and are not able to see the recovery phrase again, you can´t keep using the existing wallet or restore the wallet in other wallet services.

Related Questions

Thank you for your feedback!

Contact Us

Live Chat

General enquiries
Monday to Sunday (including Public Holidays)
Open 24 hours
Chat Now

Email

We'll respond within 1 to 2 working days.
Email

Service Centres

1) Causeway Point
2) Plaza Singapura
3) Vivocity
4) Westgate
5) Bedok Mall

Monday to Saturday - 11am to 7pm
Sunday/Public Holiday - 11am to 5pm
Service Centre Information Service Centre Waiting Time
View more

Samsung Members

Connect with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product.
Community Download App

Call Us

Product and App support
9am to 6pm daily

Repair Services

Arrange an appointment to experience a shorter waiting time.
Book an appointment Track my repair
View more

RC01_Static Content